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  • Posted: Oct 31, 2025
    Deadline: Nov 11, 2025
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  • The Road Accident Fund is a state insurer established by statute, it provides insurance cover to all drivers of motor vehicles in South Africa in respect of liability incurred or damage caused as a result of a traffic collision. Liability incurred in relation to property damage (such as damage to vehicles, buildings, vehicle contents) is excluded from cover.
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    Administrative Assistant X5

    Purpose of the Job: 

    • The Administrative Assistant is responsible for providing administrative day-to-day support to the respective department.
    • 18 months Fixed Term Contract

    Key Performance Areas

    Compliance administration

    • Maintain up-to-date written documentation related to the departments business activities.
    • Ensure compliance to the policies and process standards.
    • Keep abreast of internal standards and business goals to ensure adherence to sound internal control.

    Office Coordination

    • Assist in making follow-ups on outstanding matters.
    • Ensure all requests are handled and responded to within set timelines.
    • Assist in ensuring the availability of stationery within the department.
    • Validate and verify information and documents submitted for accurate capturing and further handling.
    • Ensure the systems/registers used are kept up to date.
    • Check for duplicate documents, requests and queries and report on them.
    • Allocate reference numbers and accurately capture related documents on different systems.
    • Allocation of matters to responsible team members.
    • Draft and send out letters to all stakeholders as required.

    Meeting Support

    • Arranging meetings on behalf of the department.
    • Assist with taking and distributing minutes in accordance to set governance standards.
    • Create and maintain a register to track matters outstanding.
    • Maintain a follow-up plan on meeting resolutions and matters outstanding.
    • Ensure confirmation of meetings and management of team diaries.
    • Schedule appointments with internal and external stakeholders as and when required.

    Document and Records Management

    • Administer the records management and filling processes in line with the RAF filling plan
    • Ensure that the filing system is always up-to-date and functional.
    • Retrieval of information at all times as requested in the office.
    • Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
    • Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Road Accident Fund on careers.raf.co.za to apply

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