Administrative Co-Ordinator - AMOS Support Centre at South African Airways (SAA)

Job Purpose

• To provide comprehensive administrative and coordination support to the AMOS Support Centre Manager and Project Specialist. The incumbent will also support the flow of information between stakeholders, assist in follow-ups, and ensure the smooth day-to-day running of the office.
• Principal Accountabilities
• Office administration and coordination - Manage general office operations to support a well-functioning workspace for the AMOS Support Centre.
• General administrative support tasks - Perform a range of day-to-day admin tasks as required including printing, scanning, preparing forms, handling correspondence, and supporting staff needs.
• Calendar and meeting management - Schedule, confirm, and coordinate meetings and stakeholder sessions for the Manager and Project Specialist. Manage calendars and ensure smooth coordination with no scheduling conflicts.
• Meeting support and minute taking - Prepare agendas, take clear and concise minutes, and track action items and follow-ups for all key meetings and project sessions.
• Document management and filing - Maintain electronic and physical filing systems, ensuring documents are accurately stored, version-controlled, and retrievable.
• Communication support - Draft and send internal communications, memos, meeting invites, and other correspondence on behalf of the Manager or Project Specialist.
• Task and action Item follow-up - Maintain a central tracker of team tasks, project actions, and deadlines and follow up to ensure timely completion.
• Scheduling of training - Coordinate staff training, sending invitations and tracking attendance.
• Stakeholder liaison - Serve as the first point of contact for internal stakeholders requiring information or interaction with the AMOS Support Centre team.
• Support to Manager and Project Specialist - Assist with the preparation of presentations, tracking tools, reports, and project documents as required.
• Confidentiality and professional conduct - Handle sensitive information with discretion and maintain confidentiality and professionalism in all administrative functions.

Qualifications & Experience

• Grade 12 or equivalent
• Certificate/Diploma in office administration - required
• 3 years experience in office administration - required
• Advantageous – 2 years experience and working knowledge in an MIS

Knowledge and Skills

• Office administration expertise - Strong working knowledge of general office procedures, administration, and coordination practices.
• Meeting and communication support - Skilled in preparing agendas, taking professional minutes, managing follow-ups, and drafting clear internal communications.
• Calendar and time Management - Experience managing calendars, scheduling meetings, and coordinating across multiple stakeholders and departments.
• Document control and filing - Familiarity with document formatting, version control, and both electronic and manual filing systems.
• Computer literacy - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other standard office tools (such as SharePoint).
• Record-keeping and tracking - Able to maintain accurate trackers for action items, project timelines, and stakeholder engagement.
• Professional written and verbal communication - Clear, courteous, and professional communication with stakeholders.
• Attention to detail - Careful and thorough in preparing documents, capturing minutes, and managing information.
• Discretion and confidentiality - Handles sensitive information responsibly and maintains a high level of professional integrity.

Attributes

• Organised and detail-oriented - Maintains structure and accuracy in handling tasks, documents, and schedules.
• Reliable and accountable - Takes ownership of responsibilities and consistently follows through on assigned duties.
• Discreet and trustworthy - Handles sensitive information with confidentiality and professional integrity.
• Helpful and service-oriented - Willing to assist others and ensure the team operates smoothly and efficiently.
• Good communicator - Communicates clearly and respectfully, both in writing and verbally.
• Proactive - Anticipates needs, takes initiative, and resolves minor issues without waiting to be instructed.
• Flexible and adaptable - Comfortable adjusting to changes in priorities, schedules, or team needs.
• Team-oriented - Works well with others, supports collaboration, and contributes to a positive working environment.
• Professional and presentable - Demonstrates a professional attitude and approach in all interactions and work output.
• Willing to learn - Open to learning more about AMOS and project-related terminology to improve effectiveness.

Closing Date: 19th November, 2025