Administrative Coordinator at Optimi Learning

Job Description

• Optimi is looking for an Administrative Coordinator to join our Assessment team. The successful candidate must be highly organised, detail-oriented, proactive, with strong administrative and coordination skills to support the efficient delivery of assessment operations.

REQUIREMENTS

• Grade 12.
• Minimum 5 years’ administrative experience.
• Strong attention to detail.
• Proficiency in Microsoft suite.
• Finance background (advantageous)
• Fluent in English and Afrikaans (verbal and written).

DUTIES

• Coordinate assessment administration processes and provide administrative support to the Assessment team.
• Manage the assessment payment process, including the verification and processing of purchase requests, invoices, and supporting documentation.
• Liaise with examiners, moderators, markers, and internal stakeholders regarding assessment administration and payment queries.
• Coordinate oral assessment submissions, monitor outstanding documentation, and support assessment moderation processes.
• Administer online assessment activities, including assessment allocation, submission management, and ticket resolution through Zoho Desk.
• Maintain assessment records, irregularity registers, and update relevant systems to ensure accurate reporting and compliance.
• Provide general administrative support and assist with operational projects and additional tasks as required.