Administrator: Alchemy at Pam Golding Properties

Key Responsibilities

• Provide Front desk reception relief duties for the office which includes handling of all phone calls and manage internal & external customers timely and professionally.
• Receive and greet all visitors in a professional and warm manner
• Assist in General Office administration.
• Briefing of internal and external emailers;
• Where required, support agents with printing of brochures and drops, or make these available digitally;
• Resize and load photographs were necessary;
• Load mandates on Alchemy for agents
• List new properties on Alchemy
• (Database of buyers) Listing Buyers – Mon & Tuesday; agents give all buyers; input info (cellphone; E-mail) as well as updating the buyers needs when required to do so
• Ensuring that duplicate buyers are merged and POPI status updated when required to do so
• Maintaining buyer database post show day
• Preparing and sending buyer reports
• Capturing Data and Web enquiry listings
• Maintain on show listings
• Capture and manage referrals
• Manage the lead inbox in alchemy and assign leads accordingly
• Amend prices, photos and ad copies on Alchemy
• Upload Pictures from Google Drive & Photographers to Photo library
• Print images from Photo library for agents when needed.
• Assist in any ad-hoc duties, projects and activities as and when required.
• Send out price reduced, just listed, exclusive preview emailers.
• Send invites to buyers and sellers for show days.

Education & Experience

• Min 1-2 years relevant experience.
• Minimum Matric or post matric diploma

Knowledge & Skills Required

• Possess good professional image, excellent phone mannerism and enthusiasm in customer service.
• Pro-active and highly resourceful
• Proficient in MS Word, Excel and PowerPoint, Outlook applications is highly preferred.