Administrator: Branch | Europcar | King Shaka Airport REF14802 at Motus Holdings Limited

Position overall objective: 

• Complete ownership of the branch administration with the aim of supporting the customer service delivery, and effective administration, monitoring and management of branch operations.

Minimum Experience

• 2 years of relevant administration experience

Minimum Qualification

• Matric or equivalent NQF level 4 qualification.

Preferred Qualification

• Business Management or other relevant tertiary qualifications.

Minimum Requirements

• Valid unendorsed driver’s license
• Computer literacy with high level of accuracy
• Must be willing to work weekends and overtime as required.

​​​​​​​Job Outputs:

• Primarily assist the manager with specific duties including but not limited to overdue rentals.
• Pull daily reports requested by manager, following up on areas where gaps exist or feedback is required.
• Pull daily, weekly & monthly reports and compile stats as required by the manager.
• Compile monthly reports on cash account submissions, ensuring timely submission to customers where monies are due.
• Follow up on overdue rentals.
• Close off all partial billings.
• Assist in answering of phone calls and other customer liaison duties.
• Receive and administer fuel recons if applicable.
• Maintain meticulous records for the branch.
• Assist with administration of claims and filing.
• Ensure scanning and indexing is done on a daily basis.
• Prepare and distribute minutes of meetings and other routine correspondence.
• All other varied and general administrative duties not specified.

Competencies:

• Administration skills – highly proficient
• Task/priority management skills
• Attention to Detail – highly proficient
• Accuracy – highly proficient
• Communication skills, including telephone skills
• Business Understanding
• Organising skills
• Able to communicate professionally at multiple levels when dealing with customers, superiors, colleagues and other stakeholders.
• Time management, including the ability to respond to and resolve queries and issues in minimum time.
• Problem solving
• Team player
• Negotiation skills
• Work under pressure
• Planning, control, and monitoring skills

​​​​​​​Personal Attributes:

• Professional
• Friendly but firm
• Resilient
• Takes a logical/ systematic approach
• Able to work independently

Closing Date 28 December 2025