Admin Clerk: Workshop at Senwes

Reports

• Daily reports: incoming, completed, awaiting approval, awaiting customer go‑ahead, awaiting spare parts, awaiting routes, inspected, awaiting inspection
• Weekly reports: spare part back orders, outstanding external jobs
• Monthly reports: total incoming work, internal completed, internal credits, work status, internal work summary, external credits, external work summary
• Compiling of technical reports to customers as per findings and pictures received from technicians
• Spare part back‑order status must be reported to buyers daily
• Back‑order ETAs must be communicated to customers daily
• Written communication must be sent to customers regarding any open work orders daily

 Customer feedback

• Provide daily feedback to all customers on job status and back‑order status for both internal and external job cards.
• Record complete notes of all correspondence in the Embrace system (yellow book).
• Submit back‑order ETA status requests to buyers on a weekly basis.
• Communicate any changes in back‑order ETAs to customers promptly.

Spares quotes, ordering and invoicing

•  Source and provide quotes for spare parts not kept in stock at the Agrinet Warehouse, negotiating cost and delivery times with customers.
• Once customer approval or warranty confirmation is received, pick, check, and distribute spare parts to technicians.
• For buyout spares, create a purchase order, arrange collection or delivery, receive the spares, and process the invoice (GRV).
• Post labour entries on the Embrace system per technician

 Communication

• Communicate all changes in work status, pricing, or spare parts availability to relevant parties via email, and record updates in the Embrace system (yellow book).
• Maintain proper notes of all communication with customers, suppliers, and Agrinet staff.
• Handle day‑to‑day telephone calls and respond to emails promptly.

General office admin

• Handle all general workshop administration required for the day‑to‑day functioning of the workshop, including but not limited to managing stationery and reporting faulty office equipment.
• Act as a general assistant to the Workshop Manager, providing support with all workshop‑related administrative tasks as required.

Requirements

• Microsoft office (Excel & Word)
• Minimum one year experience in a similar role.

Qualifications:

• National Senior Certificate

Closing date: 12 February 2026