Administrator: Capacity Consultant at BCX

Core Description

The incumbent of this role will be responsible for administrative tasks related to capacity and availability reporting, in the capacity and availability processes.

Key Deliverables / Primary Functions

• Produce and maintain monthly/weekly/daily capacity and availability reports within contractual agreements.
• Ensure that all reports are accurate.
• Ensure that all administrative processes are followed and recorded in line with capacity and availability processes and procedures.  
• Ensure that services offered are within the contractual obligations and manage the exceptions thereof.
• Facilitate a good working relationship with both the Internal and External Customers, and ensure that all their requirements are met, without placing the Company in jeopardy.

Core Functional Skills & Knowledge

• ICT Knowledge
• Time management
• Attention to detail
• Relationship Building
• Microsoft Office

Core Behavioural Competencies

• Delivering Results & Meeting customer expectations
• Achieving personal work goals & objectives
• Coping with pressures & setbacks
• Presenting and Communicating information
• Planning & Organising

Minimum Qualifications

• NQF 4: Grade 12 National Diploma

Experience

• 2 years’ experience in data analysis and processing
• Experience in a Capacity and/or Availability reporting role is preferable.