Administrator: Data at City Property Administration (Pty) Ltd

Adjustments to Tenant Accounts.

• Generate instructions (multi, single or CSV) to Data Capturers from RFI’s received once the account has been reconciled to ensure that the request is relevant.
• Generate instructions to charge LMR to tenant accounts as per schedule received from Utility specialist.
• Generate instructions to transfer deposits to rental accounts as per Tenant Diaries received from Supervisors.
• Prepare instruction to charge repairs to tenant accounts as per Vacate inspections received from Property Managers.
• Ensure that RFI’s are signed off by the correct parties and that the correct supporting documentation is attached.
• Ensure that Notice of Cancellation, Amendments and Re- instatements have been signed by the relevant parties.
• Ensure that Edit Tenant notes re the above have been updated on MDA.
• Check Consent to Transfer form to ensure that banking details on MDA are correct.

Finalizing Tenant Accounts.

• Calculate interest on deposit and credit to tenant accounts for vacating tenants.
• Reconcile tenant accounts and ensure that tenants have been charged correctly from start of lease.
• Ensure that final reconciliation and Vacate inspection is sent to FBI for tenants with a debit balance.
• Ensure that there are no job cards outstanding.
• If the tenant has another account with City Property, ensure that the correct Consent to Transfer form is obtained and the refund transferred to the new account.
• Complete the refund sheet and ensure that it balances with tenant’s account on MDA.
• Send refund pack to Portfolio and Property Manager to be signed as per SODA.
• Ensure that refunds are returned timeously from Portfolio and Property Managers and sent to Creditors to process the refund to the tenant.

Clearing Ex- Tenant credit balances.

• Inform Credit Control of incorrectly allocated receipts.
• Reconcile tenant accounts to determine balance and do necessary corrections to clear balance.
• Resolve queries on accounts before month- end.
• Ensure that all accounts with a vacate date older than three months have been cleared.

General administration.

• Ensure that instruction lists, and Instruction lists on Excel are kept up to date.
• Accuracy of correspondence.
• Timeous feedback on Tenant Diaries and Ex-Tenant lists.

Attend to additional duties as allocated:

• Assist with training of new employees (Internal and from other departments).
• Assist with incoming work when a team member is on leave/ off sick.

Requirements

Qualifications & Experience:

• Matric required with accounting as a subject.
• 2 years’ experience in an account environment required.