Administrator - Financial and Reception at Netcare

Role summary

• The Administrator is responsible for assisting with the systems and processes of the Campus and to offer a supportive function to the Programme Manager and Campus staff members of Netcare Education. The Administrator is also responsible for the financial administration of the Campus. The incumbent will further assume responsibility for the Administrative function of Netcare Education courses including all non-academic processes and projects.

Key work output and accountabilities
Financial responsibilities:

•  Prepare weekly and monthly financial documents, purchase orders, petty cash for submissions to Finance office.
•  Process all invoices.
•  Follow up on Aged Analysis.
•  Keep inventory of all stock items.
•  Complete monthly inventory of equipment, furniture and update the Asset register.
•  Obtain quotations from different suppliers.

Reception:

•  Maintain a warm and professional Reception area.
•  Maintain professional telephone etiquette.
•  Assist visitors and students with queries.
•  Provide information on programmes offered at the Campus to prospective students.
•  Logistics management including venues, course material, student packs .
•  Preparation of documentation for student registration
•  Telephone and e-mail replies to enquiries.

Academic staff support:

•  Assist with invigilation during assessments.
•  Provide academic staff with necessary teaching aids as per Netcare Education policies.
•  Send out agenda for meetings when necessary.
•  Taking of minutes when necessary
•  Attendance registers of students
•  Support to students to access on-line assessments effectively.
•  Assist during Seminars/ Workshops.
•  Campus Manager support:
•  Manage diary, secretarial and related responsibilities of the Campus Manager.
•  Report student administration problems such as high absenteeism to the Campus manager.
•  Make travel bookings and arrangements.
•  Placing orders to ensure effective service to students.
•  Screen calls and escalate queries when necessary.
•  Assist in the preparation, co-ordination and attendance of functions, events and activities including Graduation.
•  Assist with Expo’s, open days and Marketing events.
•  Maintain effective stakeholder relationships.
•  Participate in client relation activities and strive to maintain existing client relationships.
•  Communicate with students, colleagues and stakeholders by representing Netcare Education in a positive, professional manner.

Student administration:

•  Accurate capturing of data on the student Learner Management System
•  Accurate capturing of data on HR system.
•  Recording of all student applications
•  Administration of correspondence to applicants.
•  Filing of all documents in relevant files.
•  Ensure all administrative documents and student contracts uploaded on Learner management system.
•  Preparation of documents for HWSETA.

Skills profile
Education

•  Grade 12 or equivalent NQF level 4 qualification.
•  Administrative Diploma/ Degree/Certificate.
•  A financial qualification will be advantageous.

Work experience

•  1–2-years experience in an Administrative role.
•  Customer Service experience.
•  Financial experience will be advantageous.

Knowledge

•  Computer Literacy on Intermediary level: MS Word, Excel and Power Point.