Administrator at SGS

Job Description

PRIMARY RESPONSIBILITIES

• To assist the Manager of the Geochem Admin Department to effectively overseeing the Administrative functions of the division as well as maintaining customer communication.

SPECIFIC RESPONSIBILITIES

• Printing and e-mailing of test reports
• Invoicing completed work as per agreed rates
• Assist department with general administrative tasks (filing, copying, creating customized reporting templates, reconciliations, updating spreadsheets)
• Assist department with maintaining a current status of outstanding work as well as following up with the lab regarding expected reporting dates
• Assist Section Manger with contract review and issues of proposals
• Assist with and co-ordinate customer enquiries/queries. 
• Data entry of results into SLIM G6 where necessary
• General Laboratory duties as required and within qualifications
• Maintain a clean working environment
• Complies with health and safety regulations.
• Keep relevant communications confidential
• Complies and conforms to the laboratory quality management system (ISO17025 and SANAS)
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.
• Participate and form part of Operational Integrity projects and campaigns
• Apply Check status process and use the Stop Work Authority whenever the control of risks is not clearly established and understood
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.

COMPLIANCE & AUTHORITY

• Report any faulty and/or nonfunctioning apparatus or equipment to the immediate superior.
• Each staff member has the authority to cease the use of any equipment that may be deemed to constitute a safety hazard and/or work that may affect the quality or integrity of test results.
• Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation.
• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without necessary knowledge and protection and take action to address the hazard.
• Cease to carry out work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
• Implementation and maintenance of the quality system.

Qualifications

Education

• Grade 12 / Matric or N3 with Mathematics and Science as subjects – and/or proven years of laboratory, knowledge, skills and experience sufficient to be recognized as a qualification through – Recognition of Prior Learning
• National Diploma in Analytical Chemistry will be an advantage

Experience

• Minimum of 3 years relevant experience in an administrative position
• Computer Literate (Microsoft Office)
• Laboratory background be an advantage

REQUIRED SKILLS

• Excellent problem-solving skills
• Attention to detail
• Excellent interpersonal skills and the ability to work with a variety of personalities
• Ability to consistently meet deadlines
• Works well under pressure
• Ability to work both independently and as part of a team
• Superb organizational skills
• Ability to multi-task and handle several issues simultaneously
• Ability to maintain a positive and professional attitude when dealing with escalated issues.