Administrator: Whole Goods (Staalmeester) at Senwes

RESPONSIBLE FOR ADMINISTRATION OF WHOLE GOODS:

Core Tasks:

• Identify and implement products via their serial numbers.
• Prepare the lamination with customer details.
• Compile the tax invoice to send to the customer.
• Prepare the guaranteed card.
• Add the user manual and spare parts list to the customer package.
• Compile the technical and delivery checklist for the customer's usage.
• If applicable, compile border documentation and a waybill.
• Obtain export documents from customers when necessary for tax purposes.
• Continuously update and adjust the inventory list.

ENSURE DELIVER EFFICIENCY:

Core Tasks:

• Sort the deliveries according to each province.
• Ensure that payment has been made.
• Ensure that the customer is ready to receive the delivery.
• Confirm the delivery and allocate a driver to the delivery.
• Ensure optimal route planning and execution.
• Arrange services, maintenance, and licensing for the fleet.

ASSIST WITH SALE OF WHOLE GOODS:

Core Tasks:

• Handle the turnkey order process in the case of telephone queries, walk-ins, and internet queries.
• Assist marketers with quotations and general inquiries.
• Calculate the monthly commission.

ASSIST WITH CUSTOMER LIAISING:

Core Tasks:

• Handle delivery queries from customers.
• Follow up on queries regarding orders and pro-forma invoices.
• Provide general assistance with office queries as needed.

JOB REQUIREMENTS

• Qualifications: Grade 12 with Accounting; Post-matric qualification in admin and/or accounting will be beneficial.
• Requirements: At least 3 years relevant sales administration experience in an agricultural environment.