Advances Technical Support Supervisor at Al Baraka Bank South Africa

MAIN FUNCTIONS OF THE JOB

Administration

• Responsible for the effective delegation of tasks and distribution of work for all sales administrative functions within the Advances Technical Support Department.
• Perform the role of a checker and approver for the following functions:

CSM

• To ensure if CIF creation is approved based on the following:
•  FICA Status
• Customer type
•  All fields and financial information is captured correctly

Vendor creation and approval

• To ensure vendor creation and approval is created and approved correctly based on the following: 
• Correct supplier is created.
• Correct vendor GL is chosen
• Vendor is flagged at back end

FMS

Collaterals

• To ensure that collaterals for all finance transactions are checked with the highest level of accuracy and approved correctly according to deadlines and thereby improving efficiency.       

Facility Approval

• Correct customer is reflecting.
• Finance amount is correct.
• Correct Committee is chosen depending on exposure.
• Correct collaterals are assigned to the facility.
• Custom fields are completed correctly.
• Correct charge types and amounts are captured correctly on Sharepoint
• Repayment plan is reflected correctly.
• Correct documents are uploaded on system for applicant

IIS

• Checking of IIS deals for motor vehicle, equipment, property and trade before approving for accuracy and completeness.
• Assisting in the capturing trade transactions when the Department is short staffed.
• Correction of collaterals and values to be resolved within 3 days in line with Albaraka Banks policy.

Other

• Will provide support to the Department in the event the Advances Technical Support Manager is on leave.
•  Will perform other tasks as and when required which will also include the duties of an Advances Technical Support Assistant
• Approving debit orders.
• Liaison with Centralised Credit Hub.
• Staff Management Takes responsibility for the supervision and performance of the Advances Technical Support Assistants and delegation of tasks.
• Ensure new advances technical support staff are adequately trained.
• Collaborates with the HR department to develop and update Job Descriptions for all staff in the division.
• Ensure that staff are adequately trained to meet the performance expectations of the Bank.

QUALIFICATIONS

• Relevant Diploma/Degree in Banking / Finance
• Computer skills

PREFERRED EXPERIENCE

• At least 2 years’ experience within a Financial Services institutions
• General banking experience would be an advantage