Analyst Credit Risk Collections at Absa Group Limited (Absa)

Job Summary

• The Collections Strategy Analyst will develop and implement effective collections strategies, ensuring alignment with portfolio objectives and regulatory requirements. The ideal candidate will leverage their analytical expertise to drive strategy enhancements to manage credit risks effectively.

Job Description

Risk Management

• To conduct quality credit risk assessments and reviews,
• Proactively manage credit risks associated with clients,
• Develop data driven strategies, facilitate the credit sanctioning process to ensure responsible risk decisions
• Data and Systems Management:
• To produce and analyze relevant management information and insights management

Governance:

• Ensure the bank's credit, philosophy and all relevant legislation is adhered to | Customer Management: Investigate and resolve all escalated customer complaints.

Portfolio Management:

• Demonstrate an in-depth understanding of the portfolio, including performance drivers and risk factors.
• Maintain clarity on collections, impairments, and the drivers impacting them.
• Align to and implement documented strategies and policies within the portfolio.
• Conduct high-quality credit risk assessments and reviews for BAU (Business-As-Usual) processes and strategies.
• Design and develop data-driven collections strategies, identifying gaps, providing solutions, and aligning them with overall portfolio objectives.
• Embed improvements into collections strategies through rigorous research and data interrogation.

Data and Systems Management:

• Manage BAU, ad-hoc, and automated processes with efficiency.
• Produce and analyze management information and insights within stipulated SLAs.
• Perform data analysis and processing, including sourcing, cleaning, validating, and consolidating large datasets using advanced SAS skills.
• Identify trends and anomalies to support data-driven decision-making.

Governance and Compliance:

• Adhere to the bank's credit risk policies and ensure compliance with all relevant legislation.
• Support end-to-end audit and governance processes to maintain high standards.
• Investigate and provide thorough feedback on exceptions, ensuring adherence to governance standards.

Stakeholder and Customer Management:

• Present analytical results and strategic proposals to both technical and non-technical audiences.
• Build and maintain strong relationships with internal and external stakeholders, fostering collaboration.

Soft Skills:

• Communicate complex data and strategies effectively to varied audiences.
• Exhibit professionalism in all interactions and tasks.
• Manage time and workload effectively to balance competing priorities.

Qualifications and Experience:

• Preferred Qualification: Bachelor’s degree in BMI, Mathematics, Statistics, Engineering, or Commerce.
• Experience in financial services is advantageous.
• SAS skills and experience with data analysis and processing techniques.
• Strong understanding of collections, impairments, and credit risk management.

Personal Attributes:

• Detail-oriented with a strong analytical mindset.
• Proactive and self-motivated, with a focus on delivering results.
• Excellent interpersonal skills to manage stakeholder relationships and drive collaboration.

Qualifications and Experience:

• Preferred Qualification: Bachelor’s degree in BMI, Mathematics, Statistics, Engineering, or Commerce.
• Experience in financial services is advantageous.
• SAS skills and experience with data analysis and processing techniques will be advantageous.
• Understanding of collections, impairments, and credit risk management.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)