Application Manager IT at ERG Africa

Application Manager IT 

ERG Africa invites suitably qualified candidates to apply for the position of an Application Manager IT reporting to the Head of IT.  The Application Manager IT's key function is to to take ownership of the Applications Support function for the African region. A strategic and tactical role that will look at operating effectiveness as well as longer term planning to ensure the most value is extracted from the applications landscape.

The role will oversee the Plan, Build, Deliver and Support phases across applications such as Dynamics365, BI, SharePoint, IsoMetrix and others, and will direct a team of people and contracted suppliers executing activities in these areas. 

Key Responsibilities 

• The fundamental task of the application manager is determining whether the computer systems in the company are sufficient for their business requirements.
• Leading the analysis and design phase of all the digital transformation projects
• Collaborate with architects, developers and subject matter experts to establish the technical vision and analyses trade-offs between usability and performance needs.
• Actively partake in and contribute towards the longer term architectural and system roadmap, ensure changes introduced hold true to the roadmap;
• Develop and maintain strong working relationships with key customers at all levels to understand the goals, drivers and processes of the business units within the organization.
• Participate in strategic planning sessions with senior management and identify initiatives aimed at addressing the Application needs of ERG Africa.
• Influence business decisions, processes and systems to achieve strategic goals
• Develop tactical plans and budget requirements that support the strategic objectives
• Ensure the applications landscape and underlying technologies remain current, in order to avoid technical risk and maximize supplier investment into applications
• Investigate and compare new technologies and applications to assess potential added value.
• Implement, manage and comply with the IT Governance framework
• Prepare and review maintenance and service contracts with external suppliers.

Key Skills

• Good interpersonal and communication skills;
• Customer centricity and focus;
• Facilitating change and change management;
• Solid organizations and time management skills
• Strong Management and Leadership skills;
• Multitasking and project management skills; and
• Strong analytical thinking/skills.
• Mining applications and operations technology

Essential Qualifications

• Project management
• An applicable tertiary B-degree a must.
• 5 years’ applicable experience
• Experience in managing applications in an enterprise environment
• Experience in managing an ERP environment
• ITIL certification
• Microsoft Azure experience
• Architectural understanding of cloud-based applications / services
• Mining Sector based experience
• Business analyst certification

Skills

• Background in Microsoft stack product sets that form the underlying structures of most applications in ERG
• Personable, delivery-focused, dependable self-starter
• Experience in managing teams within geographical and technically complex environments
• Good interpersonal and communication skills
• A passion for new technologies and solutions
• Possess good time management, problem solving skills and communication skills.
• Able to conduct research into issues and products as required.
• Willingness to travel regionally (Africa) from time to time