Assistant Carer Supervisor at Faircape Group

Job Description

• Faircape Health provides the full continuum of care at six world-class healthcare facilities located on-site at six luxury, retirement villages situated in prime locations across the Western Cape. 
• We are currently seeking an Assistant Carer Supervisor (Night shifts) to join our team at our facility Tokai Estate in the Southern Suburbs.
• The Assistant Carer Supervisor will ensure that the residents receive the highest standard of care and assist the Carer Supervisor in supporting and guiding the carer team in their day-to-day performance of their jobs.
• If you would like to work for a dynamic and reputable retirement group and have a passion for care then this is the job for you.
• To ensure high quality patient care, we also invest in continuous development of our staff, which includes both internal and external training.

Responsibilities: 

• Supervise and coordinate the carer team by ensuring they are within their allocated areas
• Ensure the care team is consistently following patient care plans and completing daily charting accurately.
• Monitor that the carers are following policies, procedures and reporting non-compliance to the Carer Supervisor.
• Ensure that the carers respond promptly to call/panic buttons, and oversee that the accurate procedure is followed 
• Assist carers with care tasks, activities, and exercises when necessary
• Addressing staff queries and providing guidance and ensure resolution 
• Monitor residents' condition changes that may affect care plans and communicate concerns to the Shift Leader.
• Identify and escalate where carer training intervention might be required to the Carer Supervisor 
• Submit daily handover reports and ensure carer equipment is distributed to staff and neatly stored in designated areas at the end of each shift 
• Promptly report and document incidents.
• Ensure patient inventory e.g nappies and toiletries are sufficiently stocked 
• Perform weekly spot checks on resident rooms, equipment, and physical health.
• Follow infection control procedures and conduct quality checks.
• Ensure grooming photos, including hair, nails, and overall appearance, are taken and uploaded as required 
• Ensure ongoing communication with the team to address any concerns regarding staff scheduled for the next day, and promptly escalate issues to the Carer Supervisor or Healthcare Administrator if necessary

REQUIREMENTS:

 Education and Qualifications:

• Grade 10 - 12 
• Acknowledged carer qualification (advantageous) 

Experience and Knowledge : 

• Proven experience within a management/supervisory capacity 
• Experience working as a carer would be an advantage
• Possess strong and accurate computer and administrative skills to manage documentation and records efficiently
• Understand key principles in caring for the elderly, including:

Core carer competency skills

• Dementia care
• Palliative care
• Rehabilitative care
• Manual Handling knowledge & skills
• Fall prevention knowledge & skills

Skills and Attributes:

• Demonstrate excellent interpersonal skills
• Ability to motivate and inspire team members
• Have the ability to make good decisions and think objectively 
• Ability to work collaboratively with the supervisor and team members
• Demonstrate the ability to multi-task effectively while contributing positively as a team player
• Ability to provide support to staff members
• Ability to work effectively with the elderly, providing care with empathy and compassion
• Be accepting of change within the role of caring, as the need arises.
• Be able to work within a team and independently.
• Posses good attention to detail
• Willingness to take on additional responsibilities
• Be flexible, hard working, honest and reliable
• Ability to follow instructions and protocols accurately

Specific requirements

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references
• Working Hours: Normal working days are Mondays to Sundays, according to the duty roster. You will be required to work 16.25 shifts per month on night shifts - 19h00 to 07h00.  

Benefits:

• A competitive salary
• An allowance should staff be called to work additional shifts on short notice. 
• Bonus - Quarterly Bonuses are based on individual performance and company performance. (Bonus payments are paid every 3 months)
• Long service leave 
• Discount on our internet (ISP) packages
• There are opportunities for professional development and growth within our organisation