Assistant Director: Validation & Testing Lab at The Government Pensions Administration Agency (GPAA)

Qualification/s Requirements

• A relevant three-year National Diploma/Degree or equivalent in IT, (at least 360 credits) with 3-5 years’ experience in the IT Testing and Lab environment. With 2-year supervisory or Junior Management experience. Computer literacy that would include a high level of proficiency in Microsoft products. Knowledge of Employee benefits scheme and funds. 

Key Performance Areas

• The incumbent will be responsible for a wide variety of tasks which include but are not limited to the following: Manage the Testing Lab processes: Ensure, maintain and foster sound internal and external client relationships with all service process partners to ensure prompts service delivery. Manage compilation and presentation of Service Delivery performance reports for Senior Management and the Board of Trustees. Define and maintain the Unit’s financial budget. Provide support for continuous improvements projects.
• Management and/ or execution of the complete System Development Life Cycle (SDLC) or all new business systems solutions, system errors/ corrections, enhancements and new system releases. Ensure revision and testing of related CIVPEN and workflow functionality and the subsequent implementation of formal Testing Methodology, processes and related request and maintenance of a proper testing grid for Business Support Services. Provide training to all users and stakeholders on system/ process changes.
• Manage Planning and coordination of validation and testing: Ensure validation and testing across multiple projects and streams. Ensure report on test estimations and prioritized test items. Monitor test environment requirements and data requirements. Highlight and communicate dependencies. Manage entrance and exit criteria. Manage and development of staff: Manage the performance of the unit which involves coaching, mentoring and taking corrective action where required. Develop performance standards and evaluate individuals and as a team. Monitor staff regarding human resources such as leave, recruitment and grievances. Compile the work plans for the section including the consolidation of operational plans into directorate’s overall work plans.