Vision
A leader in the delivery of social security services.
Mission
To administer quality customer-centric social security services to eligible and potential beneficiaries.
Values
SASSA, as a public entity, subscribes to those values that promote democracy and a culture of respect for human rights. In addition, in building social cohesion, the following v...
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Candidates should hold a B degree (NQF level 7) and/or a 3-year (NQF level 6) tertiary qualification in a relevant field, coupled with 3- 5 years' supervisory experience in the social security environment (at a supervisory level); Knowledge of SASSA's constitutional mandate, relevant policies and legislation is required, as is proficiency in social security management and poverty alleviation matters; Computer literacy and a valid driver's license are essential.
The incumbent will be responsible for the overall management of the grants administration programme in the Local Office and will manage operations pertaining to Grant Administration in the Local Office; Provide client administration and paypoint management services; Implement client improvement services and manage service level agreements with service providers. Additionally, he/she will implement service delivery and client relations improvement services; Acquire data, analyse and manage information and manage resources (financial, human and equipment) within the Local Office.
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