Assistant Outlet Manager - KZN at The Capital Hotels, Apartments & Resorts

Description

• The Assistant Outlet Manager’s responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure an efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Requirements

• Matric
• Hospitality or Food Services Management Qualification
• Proven work experience as a Restaurant Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and waitering staff
• Familiarity with restaurant management software - EasiPos
• Strong leadership, motivational and people skills
• Acute financial management skills
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Friendly, courteous and service-orientated
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills