Assistant - Personal Assistant.Enterprise Management at MTN

RESPONSIBILITIES

Key Performance Areas:

Supersonic executive management support:

• Serve as a central communication point for departmental information and internal staff communication.
• Ensure general office requirements are adhered to (stationary, cleanliness, equipment)
• Administer all business travel and accommodation when required for MD
• Prepare boardrooms for meetings and manage boardroom diaries
• Manage MD diary when necessary.
• Accommodate clients/visitors in a friendly professional manner while they wait for the relevant contact and ensure all customer complaints are dealt with timeously and to completion.
• General administration, support and coordination as required by MD and senior managers.
• Complete monthly presentation review deck
• Liaise with Cosec when necessary for exco and board meeting dates, attendees and compiling the pack to be presented
• Liaise with CEO office for monthly Supersonic presentations with CEO, when necessary

Market research:

• Document qualitative and quantitative research within the consumer broadband market 
• Document competitor analysis monthly 
• Determine market trends and major regulatory changes/impact

Product Reporting:

• Ability to extract basic product and marketing reports 
• Extract and co-ordinate 3rd party reports/information from various systems and/or partners, where required
• Support teams to timeously consolidate reports from different areas (Product Management, Product Marketing, etc)
• ICASA filing

Partner/FNO management:

• Proactively reach out to all partners/FNO’s to ensure that mailing lists, comms, etc are reaching relevant internal teams/individuals
• Co-ordinate all partner/FNO changes and manage interaction between external and internal stakeholders
• Become central coordinator for all product/project activities, internal or external
• Drive customer changes with internal stakeholders (E.g. Finance, Technology, etc)
• Co-ordinate sign-off for contractual documentation between various parties (internal/external)
• Ability to self-learn vendor/technology portals for product and marketing admin functions (E.g. update product pricing and marketing banners)

QUALIFICATIONS

Education:

• Minimum of 1 year diploma in Office Administration
• Fluent in English
• Advanced level of written communication required (Good reading and writing skills with the ability to write or review basic documentation, where required)

Experience:

• Minimum of 5 years’ experience in Office administration 
• Attention to detail in all aspects of work critical
• Business Etiquette
• Organising and Prioritisation Skills
• Office Business Package – Advanced knowledge of Windows [Word, Excel, Power-Point) 
• Basic technology acumen (E.g. know what FttH or 5G is, at a basic level)
• Organise and disseminate information from external stakeholders to different functions within Supersonic 
• Attend specific meetings and take notes, draft minutes and action recommendations as required
• Basic website content management (E.g., Admin related to changing pictures) advantageous
• Ability to work under pressure to meet tight deadlines