Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Valid driver’s license with own reliable transport.
Minimum 2 - 5 years’ Site Supervisory/Managerial Experience.
Staff Management experience essential.
Computer literacy.
Must be physically fit and in good health.
Must reside in the Northen Cape area or willing to relocate on own cost.
Incumbents should be prepared to work extra hours if and when required and do site visits after hours.
Key Performance Areas: (not totally inclusive):
Maintaining good relations between Fidelity Security Services and the Client regarding security services rendered.
Daily feedback and liaison with Fidelity Security Services Management and Clients.
Compiling, distribution, and communication on daily, weekly, and monthly reports.
Compiling, distribution and communication on all Incident, Accident, and Investigation reports.
Obtaining of statements of all investigations.
Ensuring the posting of Security Officers are done timeously for full site coverage on both day and night shift.
Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
Constantly evaluating the service levels provided and making recommendations to the clients regarding the improvement of services.
Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
Auditing and verifying the access registers on a daily basis and generating exception reports.
General management and supervision of security staff and ensuring all administrative queries are dealt with promptly such as leave, site changes, rostering, etc.
Managing all projects concerning new business and ensuring the smooth take over thereof
Investigating incidents and submitting relevant weekly/monthly incident reports to Management.
Attend all meetings with FSS Management and with the Client.
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