Assistant Store Manager Mr Price Home - North West at Mr Price Group

RESPONSIBILITIES

• Team Leadership: Motivate and lead a team of store associates, setting clear expectations and fostering a positive work environment.
• Customer Service: Ensure outstanding customer service by training and coaching staff in delivering exceptional experiences.
• Sales Growth: Collaborate with the Store Manager to meet or exceed sales targets, implement effective sales strategies, and monitor key performance indicators.
• Inventory Management: Assist in managing inventory levels, including ordering, receiving, and stock replenishment, while minimizing stock losses and ensuring accurate stock counts.
• Visual Merchandising: Maintain an appealing store layout and product displays to attract and engage customers.
• Operational Excellence: Oversee daily store operations, including opening and closing procedures, cash handling, and security protocols.
• Training and Development: Support the training and development of team members to enhance their product knowledge and sales skills.
• Problem Solving: Address and resolve customer complaints or operational issues efficiently and professionally.
• Compliance: Ensure compliance with company policies, procedures, and safety standards, while promoting a culture of safety among staff.
• Reporting: Assist in generating and analyzing reports on sales, inventory, and other relevant metrics, providing insights for continuous improvement.
• Assist with Store Planning: Contribute to merchandising planning, promotional campaigns, and marketing initiative
• Administrative Duties: Assist in administrative tasks such as scheduling, payroll, and maintaining accurate records.
• Store Maintenance: Oversee store cleanliness, organization, and the overall presentation of the store.
• Support the Store Manager: Collaborate closely with the Store Manager, stepping in when needed and helping to execute their vision for the store.    

QUALIFICATIONS

• Grade 12 
• 3 Years' experience in retail.
• Management experience (advantageous).
• Sales & service management.
• Budgeting.
• Computer literate.
• Communication skills                                                
• Business understanding of retail trade, brand, customer & product.