Associate Director - Strategy (KZN) at Deloitte

Qualifications

Required:

• Completed university graduate degree
• 10-15 years of top-tier management consulting or other professional services experience including demonstrated experience working across corporate strategy, innovation, digital strategy, business design, operating model and strategic cost transformation
• Minimum 7 years of business development experience and a track record working at senior level is critical, ideally focused on growth strategy solutions-based practice growth.

Preferred:

• An advanced degree in Business (MBA or similar) is preferred but not essential

Additional Information

Key Competencies:

Strategic Impact

• Give meaningful input into the development of strategy of the Service Line / Business Area in relation to specific area of expertise
• Implements the strategy within area of business through a detailed plan including:
• Client targets to achieve revenue
• Marketing plan
• People plan to deliver on goals
• Communication plan
• Contingency plan for possible additional resources e.g. contractors
• Tracking of plans
• Identifies innovative solutions to enhance / renew service offerings to market
• Heads up sales presentation teams for new and retained business
• Leads negotiations with clients
• Actively identifies multiple sales opportunities and leads pursuit process
• Leads/contributes to preparation of proposals/tenders and presentations
• Builds relationships across service lines for cross-selling opportunities and combined engagement pursuits
• Drives own client portfolio and profitable book of business

Client Impact: External / Internal

• Maintains high level oversight of client projects
• Develops productive, credible and trusting relationships with current and targeted clients
• Develops a network of senior-level internal relationships across Deloitte to understand other business unit offerings and market own area
• Establishes and maintains strong relationships with business leaders across industries

Operational Effectiveness

• Validates all SLA’s are in place and signed off by all parties
• Oversees engagement risk to ensure all required documentation and processes are completed as required by RIL
• Directs and manages complex client engagements and maintains high level oversight of all projects
• Analyses weekly/monthly reports from senior managers and approves process changes / innovative solutions on issues arising
• Drives Deloitte values of exceptional service to clients, growing the firm’s brand and talent development

Development/Growth of Team

• Identifies and recruits’ suitable talent for team, balancing correct levels and numbers
• Maintains succession plan for every senior/critical resource, depending on the profile / need expertise
• Mentors and develops team members on an ongoing basis and empower existing senior managers/leaders
• Maintains close working relationship with key talent
• Maintains own development and knowledge in specialised area and business
• Demonstrates commitment to transformation agenda of the firm

Budgets / Profitability

• Manages margins effectively through correct budgeting, pricing and profitability management
• Monitors that time and expenses to engagements are recorded and submitted weekly
• Negotiates pricing for engagements to ensure profitability whilst maintaining client interests
• Manages WIP – billings and cash collections

Creates Competitive Advantage

• Ability to define clear actions for a client to create or capture value
• Guides clients through critical decision points needed to develop a sustainable, differentiated corporate strategy and market positioning
• Defines the actions needed and provides direction at the corporate, divisional and functional levels to accomplish a client’s long term objectives
• Anticipates challenges to strategy implementation and proactively develops plans to mitigate risks
• Helps clients evaluate the success of strategy based on establishing and monitoring qualitative and quantitative metrics

Enables Insights-Driven Execution

• Ability to lead an insight-infused discussion to enable clients to commit to executing on their strategy
• Uses insight-based approaches to help client clarify priorities and develop a go-forward strategy to drive value into the business
• Leverages industry trends to advise clients on how to create sustainable sources of advantage and differentiate their value proposition for future business growth, positioning them for long term competitiveness
•  Brings deep insights across clients and sectors to drive a client’s strategic choices around where to play, how to win, and how

Specialized Competencies

• Manage and own client conversation across the full spectrum of business
• Ability to leverage networks across to industry
• Ability to leverage internal network to develop client solutions