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  • Posted: Mar 21, 2023
    Deadline: Not specified
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  • Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globa...
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    Associate

    Job Description

    • Graduate/Undergrad (candidates must have matric certificate/NQF Level 4 Certificate)

    Roles & Responsibilities

    • Professional customer service skills
    • Good written and verbal communication skills
    • Critical thinking and logical thinking
    • Problem solving abilities
    • Provide information about services or products
    • Provide clarifications on processes
    • Explain billing analysis
    • Open for 24*7 shift Pattern***
    • Handle complaints
    • Record details of inquiries, comments or complaints, transactions or interactions and take action accordingly
    • Inform about payments or arrange billings settlements
    • Refer unresolved and pending customer issues to the respective business owners
    • Social media chat
    • Webchat

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Wipro Ltd. on globalcareers-wipro.icims.com to apply

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