B2B Sales Representative at RecruitMyMom

Job Description

• We're seeking a full-time, external B2B Sales Representative for a 3-month fixed-term contract to join a client in the Renewable Energy industry. This role is critical for bridging the gap between client acquisition and long-term client satisfaction.
• The successful candidate will act as a strategic partner to clients, ensuring they derive maximum value from the organisation’s offerings while driving retention and growth through proactive relationship management. This role is ideal for a professional who balances high-level communication with a solution-oriented approach.

Key Responsibilities:

• Strategic Onboarding: Guide new clients through the initial integration process, ensuring a seamless transition and a successful start to their journey.
• Relationship Management: Build and nurture enduring partnerships with clients to gain a deep understanding of their specific goals and operational challenges.
• Primary Liaison: Act as the central point of contact, ensuring communication remains clear, professional, and effective.
• Customer Support & Resolution: Address and resolve client inquiries or concerns promptly, collaborating with internal departments to deliver outcomes that exceed expectations.
• Proactive Engagement: Conduct regular check-ins to monitor client progress and identify areas where they can further leverage the organisation’s products or services.
• Retention & Growth: Drive measurable results to secure client loyalty while identifying opportunities for cross-selling and upselling that align with client needs.

Requirements

• Proven experience as a Sales Representative, Customer Success, Business Development, or a high-level client-facing role.
• Proficiency in MS Office & CRM systems. 
• Exceptional communication and interpersonal abilities.
• Demonstrated ability to manage the full client lifecycle from onboarding to retention.
• A solution-focused mindset with strong problem-solving capabilities.
• Ability to collaborate effectively with internal teams to resolve complex client issues.

Benefits

• Contract: 3-month fixed-term contract, with potential for permanency dependent on performance.
• Work model: This is an on-site role, with client visits across the Western Cape.
• Benefits: Basic + Commission + fuel allowance (R4 000) + car allowance (R4 000)