Baker at Pick n Pay Stores Limited

Competencies:

• Non-allergy to flour
• Ability to execute recipe to metric units
• Ability to offer friendly customer service
• Passion for baking and bakery products
• Good interpersonal skills
• High energy levels
• Excellent personal hygiene
• Ability to grasp new information with speed and ease
• PnP values and culture
• Customer service ethos
• PnP Customer Profile
• Food safety
• Safe working procedures
• House rules
• Bakery equipment
• Recipe manual
• Health and Safety Act
• Bakery Legislation

Minimum Requirements:

• NQF2 Craft Baking Learnership OR NQF2 Core Skills Programmes 1,2 & 3
• In-store Practical Assessment

Key Responsibilities:

Product Preparations

• Adhere to ingredient selection and method in strict accordance with the recipe manual

Merchandising

• Adhere to the bakery merchandising flow
• Keep categories together when merchandising
• Merchandise in a visually appealing manner

Customer Service

• Give customers undivided attention when serving them within the bakery department
• Answer customer queries and redirect to the appropriate supervisor/manager
• Promote sales to achieve budget

Hygiene and Housekeeping

• Maintain clean-as-you-go procedures during production to avoid food safety risks
• Deep clean post-production to avoid contamination and pest infestation
• Ensure equipment is kept clean and in a good working condition
• Adhere to safety procedure when operating equipment in the Bakery to avoid any occupational risks
• Communicate any equipment faults and abnormalities to the relevant manager

Administration

• Analyse sales, customer order book and wastage daily to inform the drafting of the daily production plan

On-the-job training

• Efficient work environment and effective teamwork

25 Oct 2026