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  • Posted: Mar 5, 2020
    Deadline: Mar 11, 2020
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    The Sun International brand has a proud legacy in the gaming, hospitality and entertainment sector. Its superior hotels and resorts portfolio makes it a recognized premium brand. The Sun International Group has a diverse portfolio of assets including world class five star hotels, modern and well located casinos, and some of the world’s premier resorts....
    Read more about this company

     

    Bartender - N/A10595

    Job Purpose

    • To prepare and deliver exceptional beverage services within the banqueting and / or restaurant operations to ensure that internal (SOP) standards are continuously achieved and professionally executed

    Education

    • Grade 12

    Experience:

    • 2 years previous experience as a bartender

    Skills and Knowledge

    • Good communication skills in English
    • Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times
    • Interact with guests and provide professional service standards and relevant solutions
    • Identifies customers and understand their preferences
    • Educate customers on business unit facilities, products, reward programme and current promotions
    • Handle any customer complaints, requests and / or suggestions to resolution.

     

    Key Performance Areas:

    • Prepare mise-en-place, and conduct any other required checks and preparations for service
    • Identify issues with regards the bar display and surrounding areas in terms of appearance/
    • functioning of equipment and systems
    • Stock bar for service
    • Check cleanliness of own section or station
    • Keep up to date with regards food products, trends and drinks methodologies required to deliver menus
    • Understand and conduct all tasks in line with Food & Beverage standard operating procedures
    • Take guest orders accurately and timeously and place in the system
    • Explain menu items and make recommendations with regards beverage menu
    • Mix drinks and present beverage in line with guest order and outlet standards
    • Be attentive to guest requests
    • Clear glasses after guests have completed their drinks
    • Provide billing to guests
    • Conduct cash-ups at the end of service
    • Complete beverage stock sheets each shift
    • Leverage opportunities to upsell on promotional items
    • Understand and conduct all tasks in line with F&B standard operating procedures
    • Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
    • Use and store operating equipment in line with specifications and safety regulations
    • Participate in stock takes
    • Conduct daily stock counts of bar smalls
    • Resolve or report on any anomalies to the required standards
    • Report on any breakages at the end of the shift

    Method of Application

    Interested and qualified? Go to Sun International on sun.jonti2.co.za to apply

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