Billing Manager - KZN at Fidelity Services Group

Purpose of the position:

• The overall purpose is to ensure that accurate, timely invoices are raised in SAP including the maintenance of the customer Masterfile for KZN and Eastern Cape. The individual is responsible for designing, implementing and enforcing policies and procedures as well as streamlining effective billing processes. The candidate will require strong managerial skills to both oversee a sizeable team and liaise with senior leadership. 

Minimum Requirements:

• Relevant tertiary qualifications – B. Com or similar
• Minimum 5 years’ managerial experience
• SAP Billing knowledge and experience is essential
• Computer Literate – excel is essential (Pivots, Vlookups, etc)

Skills & Attributes:

• Experience managing high performing teams
• Strong leadership skills with an ability to motivate direct reports
• High attention to detail is essential for success
• Excellent communication skills both written and verbal, and internal personal skills
• Excellent analytical and problem-solving skills
• Ability to manage multiple projects concurrently
• Ability to meet strict deadlines
• Numerical accuracy
• Able to work under pressure, target driven, self-motivated & innovative
• Time management

Job Function:

• Accurately process invoices and credit memos daily/weekly/monthly for recurring and ad-hoc services within the stipulated turnaround time.
• Proactive identification of simplification/automation opportunities
• To participate in various ad-hoc projects where necessary
• Preparation of Billing reports - extract daily, weekly and monthly reports from database and submit to the business, ensuring it is factual information.
• Identify and report potential risks to senior management
• Meet deadlines with regards to Advanced, Intercompany & Normal Billing run.
• Open all new client accounts (Sold & Ship) with correct information received, ensuring the beginning & end dates are correct for each contract                            
• Overall management of the billing department - this includes processing the monthly KPI's for the team
• Assist with Billing queries from the business
• Overall assistance to the debtors and payroll department for any queries that may arise.

Deadline:20th August,2026