Branch Manager at DSV

Qualification(s):

• 4-year Logistics or Supply Chain Management degree, or 4-year equivalent diploma (BTECH) OR,
• 4-year Industrial Engineering, or 4-year equivalent diploma (BTECH) OR,
• Production Management degree or 4-year equivalent diploma (BTECH) OR,
• 8+years minimum relevant experience in industry with in-depth experience in all job-related requirements listed below.

Job-related Requirements:

• 5+years Managerial experience
• 5+years Lean Logistics experience
• ISO Integrated Management System experience
• Managing workforce greater than 100+
• Extensive experience in supply stream methods – Kanban Supply, Sequence Supply, Pick to Light, or various other methods of supply.
• Extensive experience in the Automotive field
• Able to work in a high pressure and stressed environment
• Good track record of Project Management
• Willing to work Shifts.
• Own transport
• Willing to travel if required

DUTIES & RESPONSIBILITIES:

Ford Operations:

• Full accountability and leadership on all aspects of the Ford Silverton operations in Gauteng,
• Accountable for all initiatives implemented across these operations, including potential new scope.
• Meeting of all customer SLAs.; Compliance of sites to DSV standards; SHERQ – achieve minimum requirements; Implement and maintain Quality Management System at all departments.
• Be involved in unlocking synergies within operations to improve competitiveness of solution; Drive synergies with other DSV business units, where possible, to improve operational performance.

Client Relationships:

• Ensuring client’s needs and expectations are consistently met within scope of the SLA.
• Client interaction and issue resolution to ensure client satisfaction.
• Structured management reviews to review performance and discuss strategic initiatives.

Commercial / Financial:

• Thorough understanding and application of contract and service level agreement to achieve account stability and profitability.
• Responsible for P&L and Accounting queries for Operations
• Claims resolution, investigate and understand claim details per incident, report internally and negotiate and process compensation when valid.
• Identify and support initiatives to further improve account profitability.

Operational Performance:

• Actively managing daily operational performance to consistently achieve performance metric targets.
• Delivering on client and internal continuous improvement requirements and driving Lean culture
• Internal stakeholder communication management ensure agreed to meetings, conference calls and forums are planned and conducted internally as agreed to by all stakeholders, this is an ongoing requirement.
• Customer dissatisfaction process analyses failures with regards to deliveries, client complaints, damages etc. to determine root cause and corrective actions.
• Follow through on corrective actions and close the Corrective and Preventative Actions Process

People Management:

• Firm and consistent approach to ongoing performance measurement and management of team.
• Ensure effective resourcing in all departments to deliver the expected services.
• Resolution of all IR issues in conjunction with HR.
• Coaching and mentoring of team to achieve client objectives.
• Individual Development Plans and succession plans in place for all critical roles.
• Drive training interventions to close skills gaps in operations.
• Ability to handle conflict in any situation as may be required.

Client Expectations:

• Monthly KPI dashboard consolidation and reporting, root cause analysis and corrective action implementation and tracking.

Launch Activities:

• Actively manage and support all launch related activities – Manage the Change, new launch programs, change control and obsolescence management at Ford Assembly Plant.
• Ensure operational readiness to support programs.