Branch Manager at JD Group

To maximize profit by achieving the expected standards on sales and income customer service through daily management of retail staff productivity within the branch

Requirements

• Matric
• Retail Management / Business Diploma advantageous
• A minimum of 4 years retail experience in a well established brand
• A minimum of 5 years Management/Supervisory experience
• Experience managing at least 10 -15 staff reports
• Experience working in a branch with at least R40 – 60m turnover per annum
• Proven track record of driving sales
• Stock and shrinkage management
• Knowledge of Merchandising principles and Space Optimization
• Planning and implementation of promotional activities – store based
• Industrial Relations and Employee Relations experience
• Relevant Operation, Administration and Financial Management
• Computer Literacy in MS Office and Intermediate Excel

Competencies

• Business Acumen
• Driving and Execution
• Excellent Verbal and written communication skills
• Interpersonal skills
• Courage and confidence
• Resilience
• Drive and energy
• Judgment and decision making
• Customer Centricity
• Resourceful with sound networking ability integrity

KPA's

• Ensure profitability by achieving the expected standards on sales and income through the daily management of retail staff productivity within the branch
• Management, control and optimization of stock to drive sales
• Optimize service processes within the branch to enable staff to provide excellent customer service
• Continuously meet all service evaluation criteria
• Ensure optimum trade operating profit is achieved by effectively controlling and managing store expenses
• Recruit develop and manage direct reports
• Bi-annual assessments of staff performance and individual development programs