Branch Manager, Operations, Solutions - Struandale at DSV

 REQUIREMENT 

• Matric or equivalent
• TERTIARY QUALIFICATION : Essential - Financial and leadership related Or >10 years experience operating at equivalent level
• COMPUTER LITERACY LEVEL : MS Suite - Intermediate
• ADDITIONAL COMPUTER SKILLS : Exposure and understanding of WMS or similar systems

JOB-RELATED REQUIREMENTS :

• Minimum of 5 years experience in logistics and operations management in automotive or a similar environment;
• Excellent interpersonal and communication skills;
• People management skills including leadership, performance management, people motivation and people development (minimum 5years experience);
• Communication & conflict management skills to successfully deal with all levels, age groups and cultures of people – both internal and external. Ability to manage people in a unionized environment successfully (5 years); Ability to create and maintain clear communication channels in a pressurized environment
• Commercial & financial: Financial acumen (P&L) and experience in adherence to budget, contract management (including negotiations) and service level agreements (5 years);
• Problem solving skills identify potential problems and put the necessary in place to resolve the problem. Important to be pro-active not re-active

ADDED ADVANTAGES :

•  Ability and willingness to work extended hrs when required;
•  Ability and willingness to work in a high pressure shift operation;
•  Own vehicle, license and be prepared to travel and moved around;
•  Must be able to meet customer expectations and ensure compliance with Policies; Regulations; Work Instructions and Work Demand
•  Good Team player;
•  Must be able to lead a team;
•  Must be able to work in a diverse environment;
•  Must have good time management skills;
•  High level of emotional intelligence and ability to function in a critical and demanding environment;
•  Extensive stock control, process adherence and warehousing skills & experience;
•  QMS, SHE and Continuous Improvement Processes and Risk Management skills and experience;
•  Knowledge of Packaging Methodologies and best practice.

 MAIN PURPOSE OF THE ROLE :

• To effectively measure and manage the outsourced logistics services to ensure efficiency and contract adherence in terms of client relations, operational performance, commercial and financial performance, people management & development, quality management and continual improvement initiatives.

 DUTIES & RESPONSIBILITIES :

•  Daily execution and delivery of KPI’s and agreed client Service Level Agreement (SLA)
•  Environment and Facility compliance / risk mitigation.
•  Manage Staff (Direct reports) in line with BCEA and LRA
•  Executing Staff performance review’s
•  Client and business reports are communicated on time, inlcudes but not limited to monthly financial / commercial reports and analysis
•  Identify & report discrepancies / irregular standards on daily basis and root cause analysis completed per deviation
•  Daily monitoring of departmental performance by achieving all daily KPi’s
•  Creation and maintenance of repeatable & reliable processes activities according to quality policy
•  Ensuring collaborative staff engagement at all levels
•  Organizing, Planning and executing of daily work deliverables according to set agreements with clear communication
•  Ensuring all OH&SA regulations are complied with within area of responsibility
•  Improve productivity & efficiency on monthly basis
•  Current & Future State planning of Staff development and succession planning for direct reports
•  Management of QMS according to company policies and procedures
•  Evaluations of process performance on a monthly basis with focus on process activity enhancements
•  Continuous improvement planning in key outputs of the operation
•  Liaising & communication to key stakeholders