Business Affiliates: Sales Agent at MiWay Insurance Limited

What will you do?

• The Business Affiliate plays a key role in supporting MiWay’s affiliate distribution channel. The position focuses on building and maintaining relationships with affiliate partners, converting affiliate‑generated leads into sales, and delivering a seamless customer experience across multiple communication channels.
• This role requires a strong sales background, excellent customer service skills, and a solid understanding of regulatory requirements within the financial services industry.
• May provide customers with essential information regarding products and services. Provides quality service to external and internal customers by ensuring accuracy in recording of data.

Minimum Requirements

Minimum Qualification  

• Grade 12/Standard 10/ NQF 4 
• RE5 Certificate (As per DOFA date) 
• Fully FAIS Accredited (As per DOFA date)   

Minimum Experience 

• Minimum of more than 1 year Call Centre experience  
• Minimum 1-3 years in the STI environment and client services experience

Knowledge and Skills

• Undertake Outbound Tele-Sales
• Service inbound client queries, requests
• Administration and processing
• Quality, compliance and accreditation