Business Analysis Practice Lead at Nedbank

Job Purpose

• The ePABA Practice is seeking an experienced Business Analysis professional to strengthen and evolve the Business Analysis capability across Nedbank.
• The role is positioned within the ePABA Practice and is not dedicated to a specific project, squad, product, or delivery team.
• The successful candidate will be responsible for advancing Business Analysis standards, frameworks, governance, methods, capability development, quality assurance, and thought leadership across the organisation.
• This role requires a deep understanding of Business Analysis principles and practical experience across all BABOK knowledge areas, combined with modern Business Analysis capabilities such as Agile delivery, AI-enabled analysis, data-driven decision making, digital collaboration, design thinking, and prototyping.
• The role operates as a trusted advisor and capability enabler, supporting practitioners, leaders, and stakeholders across the enterprise.

What You Will Be Accountable For

Practice Development & Governance

• Develop and maintain Business Analysis frameworks, standards, methodologies and guidelines.
• Define and continuously improve BA governance processes.
• Establish and maintain quality assurance mechanisms for BA deliverables.
• Facilitate Practice reviews and maturity assessments.
• Drive consistent adoption of BA standards across the organisation.
• Identify and introduce leading Business Analysis practices

Methodology & Ways of Working

Establish standards for:

• Discovery
• Requirements management
• User stories
• Business rules
• Feature definition
• Acceptance criteria
• Backlog management
• Solution assessment

Promote effective use of:

• Jira
• Confluence
• Miro
• BPMN
• AI-enabled analysis techniques

Modern Business Analysis

Drive adoption of modern Business Analysis practices including:

• Artificial Intelligence for Business Analysis
• Prompt Engineering
• AI-assisted requirements analysis
• Process Mining
• Data Analysis and Insights
• Design Thinking
• Customer Journey Mapping
• Service Design
• Digital Prototyping
• Product Thinking

Practice Support Services

Provide expert advisory services to:

• Business Analysts
• Product Owners
• Practice Leads
• Delivery Leaders
• Business Stakeholders

Support complex initiatives through:

• Framework guidance
• Facilitation
• Requirements review
• Quality assurance reviews
• Coaching and mentoring

Minimum Experience Requirements

• 10+ years Business Analysis experience.
• Minimum 3 years within a Centre of Excellence, Practice, Capability, Governance or Professional Services environment.
• Experience building or improving Business Analysis standards and methods.
• Experience mentoring and coaching Business Analysts.
• Experience facilitating Communities of Practice.

Knowledge

Demonstrated practical application of all BABOK Knowledge Areas:

• Business Analysis Planning and Monitoring
• Elicitation and Collaboration
• Requirements Life Cycle Management
• Strategy Analysis
• Requirements Analysis and Design Definition
• Solution Evaluation

Tools

Required:

• Jira
• Confluence
• Miro
• Visio
• Microsoft 365
• Co-pilot/Claude

Advantageous:

• ARIS
• Figma
• Power BI
• Azure DevOps

Qualifications

Required:

• Degree or Advanced Diploma

Preferred:

• CBAP
• CCBA
• AAC

Advantageous:

• TOGAF
• Business Architecture
• Lean Six Sigma
• BPM Certification
• AI Certification