Business Analyst at Discovery Limited

Key Purpose

• The role of the Business Analyst (Intermediate) is to understand and analyze the problems the customer has through a structured process of interviewing, analyzing, modeling, validating and detailing the solution into a product requirements specification in an incremental way that enables customer’s agility. They will work actively with the developers and help them to understand the product requirements and will test the developed technical solution. The Business Analyst (Intermediate) will work primarily in defining generic solutions with multiple business areas and multiple teams that require integration of solutions. They will actively participate in defining Business Analysis best practices for the entire organization and contribute to Discovery Group’s best practices definitions as well. The Business Analyst (Intermediate) will contribute actively to the development of the Business Architecture of the organization.

Areas of responsibility may include but not limited to:

The successful candidate will be required to perform but not limited to the following key outputs in respect of the Care and Claims portfolio:

Business Cases

• Customer Requirements Specification (CRS) – project specific and master:
• Problem Context Definition
• Customer Journey Definitions
• Business Terms Definitions
• Business Domain Models
• Business Process Definitions
• Business Rules Definitions
• Business Use Cases/Stories

Business Requirements Models with dependencies
Product Requirements Specification (PRS) – project specific and master:

• Solution Context Definition
• Solution Domain Models
• System Process Definitions
• System Use Cases/Stories Realizations
• Sequence Models
• Statechart Models
• Interface Definitions
• System Quality Definitions
• GUI Definitions
• Change Requests

Requirements Traceability Matrix

• Peer Review Records
• Test Packs – project specific and master
• Scenario Definitions
• Test Cases
• Business Cases

Customer Requirements Specification (CRS) – project specific and master:

• Problem Context Definition
• Customer Journey Definitions
• Business Terms Definitions
• Business Domain Models
• Business Process Definitions
• Business Rules Definitions
• Business Use Cases/Stories
• Business Requirements Models with dependencies

Product Requirements Specification (PRS) – project specific and master:

• Solution Context Definition
• Solution Domain Models
• System Process Definitions
• System Use Cases/Stories Realizations
• Sequence Models
• Statechart Models
• Interface Definitions
• System Quality Definitions
• GUI Definitions
• Change Requests

Requirements Traceability Matrix

• Peer Review Records
• Test Packs – project specific and master
• Scenario Definitions
• Test Cases
• Test Results

Project Documentation
Project Plan
Project Monitoring and Control Tracking Report
Perform Project Management activities across multiple projects, such as providing the client as well as relevant team members with estimates of the duration of tasks
Release Notes
Training Material

Competencies

The successful candidate must demonstrate the following competencies:

Problem solving
Critical thinking
Innovation drive
Customer service orientation
Business writing and verbal skills
Presentation and facilitation skills
Business and System Process mapping
Business Domain modelling
Software testing pack design
Functional testing
Excellent communication skills
Results orientation
Conflict resolution
Negotiation skills
Project management
Time management
 
Education and Experience

Minimum IT degree level education (BCom or BSc in information systems or computer science)
Minimum 3 years’ experience in a Business Analyst role
Strong Consulting experience
Business experience and product knowledge
Knowledge of BABOK, ITIL, CMMI, PCMM
Technical knowledge of UML, XML, SQL
Exposure and experience in BPMN Process Design
Exposure and knowledge of industry compliance standards and legislation
 
EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.