Business Analyst at Discovery Limited

Key Purpose

Understanding the technical requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the technical requirements. Interfacing between the Systems Architect, client (where relevant) and the development team with regards to the technical, business and functional requirements. Ensuring that the technical and/or the business requirements are delivered in the implemented solution. Working with multiple systems and business areas and multiple teams that require deep integration of solutions. Building and maintaining strong relationships with clients, and acting as consultant on the application.

Areas of responsibility may include but not limited to

Business Case

• Assist the Systems Architect and/or business to articulate the benefits they wish to realize with the solution. Facilitating the development of a Technical Design or Business Case.

Release Notes & Training Material

• Update and publish release notes related to the current system changes implemented, and notify impacted parties. Maintain and update the Agile Story Board (Epics and Stories) with any added content.

Personal Attributes and Skills

Behavioral Skills

• Stress Management

• Time management and prioritization

• Creativeness

• Learning orientation

• Negotiation skills

• Innovation

Technical Skills

• Agile/ Waterfall Methodology

• Project Management

• SQL queries

• Business Writing Skills

• Presentation and Facilitation Skills

• Process Mapping

• Entity Diagram mapping

• Software testing pack design, functional & non- functional testing

• Support

Education and Experience

Minimum

• Information Systems Degree or Diploma

• 4 years + year Business Analyst experience

• Salesforce

• Social Media

• Advantageous

• 1 year User Interface analyst experience

• Exposure to SQL queries

Tools

• Enterprise architect

• Visio

• SoapUI (SOAP) / REST client (JSON)

• Atlassian tool suite (Jira, Confluence)

Technologies

• SQL

• UML

• XML

• JSON