Business Analyst at Netcash

About the job

Company Background

Netcash is a leading third-party debit order and payments provider to businesses of all sizes throughout South Africa.

If you want to be stretched and grow in your career as a Business Analyst, be sure to put your application in to be part of a results-driven and forward-thinking business.

Job Purpose

• The purpose of the role is to partner with the business in a trusted advisor capacity. To understand, define and document the business needs, motivations, and objectives through a process of dialogue, debate, and modelling.

 Job Description and Key Accountabilities

• To identify and define business needs and solutions that will maximize the value delivered by the organization to its stakeholders.

Defining requirements and solutions components

•              Hold required meetings with business managers and DSMEs.
•              Facilitate requirements gathering meetings to define business needs.
•              Determine solution components and document findings.
•              Develop accurate, relevant, and complete requirements documentation.

Business Analysis & Change Management

•              Ability to engage with multiple stakeholders on a management and director level.
•              Document requirements according to the prescribed format.
•              Design business process models where required.
•              Actively take part in sprint planning and prioritization.
•              Communicate relevant changes and updates to all relevant stakeholders.

Business & IT Convergence

•              Develop knowledge of all business units.
•              Understand and follow the SDLC and the impact it has on the business.

Stakeholder Relationships

•              Develop and maintain strong relationships with business stakeholders, end-users, and                    technical peers.
•              Act in the best interest of the business and follow an objective approach.

Additional

•             Take technical ownership of required processes to deliver specifications requirements;
•             Continuously strive to make improvements relative to common patterns and practices;
•             Seek out and act upon feedback from both the technical team and stakeholders;
•             Keep up to date with relevant trade standards or best practices;
•             technical documentation maintenance where required;
•             Communicates effectively and escalates issues timeously
•             Collaborate and work closely with all relevant stakeholders
•             Always have the best interests of our clients in mind;
•             To participate in regular scrum or cross-functional meetings to review:
•             Project statuses;
•             Business specifications;
•             Errors or operational issues;
•             Timelines;
•             Client feedback.

 Skills and Competencies

• Ability to interpret business requirements into technical specification actions;

• Exceptional logic ability and problem-solving skills;

• Understanding of relevant programming languages, frameworks and databases (strong added benefit);

• Active and enthusiastic team player acting as an ambassador for product delivery;

• Willing to adapt to significant changes in either technology or environment;

• Strong payments industry knowledge (highly beneficial);

• Ability to manage multiple projects and meet deadlines;

• Good business sense, production value, and attention to detail;

• MS Office Suite, CRM, ASANA, MS Teams, MS Team foundation server (TFS);

• Well organized with strong time management skills and the ability to juggle multiple objectives according to prescribed procedures and processes;

• Works well under pressure and meeting deadlines;

• Customer-focused through all stages of the SDLC;

• Ability to work independently and in a remote team environment;

• Clear communication skills;

• Honest, reliable, and hardworking;

• Self-motivated.

Qualifications, Experience, and Job Requirements

• 4+ years’ real commercial business analyst experience within the B2B transactional /payments /SaaS industry.

• Degree (BSc Computer Science or equivalent business degree)

• CCBA certified (preferred)

• Applicant must have an UNCAPPED internet connection.  

Please consider your application as unsuccessful if you have not heard back from the Company within three weeks of applying.