Business Analyst at Netcash

About the job

• Job Purpose
  • To partner with the business in a trusted advisor capacity. To understand, define and document the business needs, motivations, and objectives through a process of dialogue, debate, and modelling.
• Job Location
  • Cape Town (Hybrid work structure - 2 days per week in office)

Job Description and Key Accountabilities

• To identify and define business needs and solutions that will maximize the value delivered by the organisation to its stakeholders.
• Defining Requirements and Solutions Components
  • Hold required meetings with business managers and facilitate requirements gathering meetings to define business needs.
  • Determine solution components and document findings.
  • Develop accurate, relevant, and complete requirements documentation.
• Business Analysis & Change Management
  • Engage with multiple stakeholders on a management and director level.
  • Document requirements according to prescribed format.
  • Design business process models where required.
  • Actively take part in sprint planning and prioritization.
  • Communicate relevant changes and updates to all relevant stakeholders.
• Business & IT Convergence
  • Develop knowledge of all business units.
  • Understand and follow the SDLC and the impact it has on the business.

Stakeholder Relationships

• Develop and maintain strong relationships with business stakeholders, end users, and technical peers.
• Act in the best interest of the business and follow an objective approach.
• Develop, deliver, maintain and implement high quality technical specifications in line with business requirements/quality standards.
• Take technical ownership of required processes to deliver specifications requirements.
• Continuously strive to make improvements relative to common patterns and practices.
• Seek out and act upon feedback from both the technical team and stakeholders.
• Keep up to date with relevant trade standards or best practices.
• Technical documentation maintenance where required.
• Communicates effectively and escalates issues timeously.
• Collaborates and work closely with all relevant stakeholders.
• Always have the best interests of our clients in mind.
• To participate in regular scrum or cross-functional meetings to review project statuses, business specifications, errors or operational issues; timelines; client feedback.
• Research and recommend tools, methods and processes to increase effectiveness and delivery pace/quality;
• Identify operational and mitigate operational risks within the capability area;
• To constantly collaborate with relevant team members to consistently improve functionality and user-friendliness of applications.
• Identify and mitigate operational risks within the capability area.

Skills and Competencies

• Ability to interpret business requirements in to technical specification actions;
• Exceptional logic ability and problem-solving skills;
• Understanding of relevant programming languages (c#, vb.net, javascript, html, css, jquery, ajax, ms sql, web services, wcf), frameworks and databases (added benefit);
• Active and enthusiastic team player acting as an ambassador for product delivery;
• Willing to adapt to significant changes in either technology or environment;
• Strong payments industry knowledge (highly beneficial);
• Ability to manage multiple projects and meet deadlines;
• Good business sense, production value and attention to details;
• MS office suite, CRM, asana, MS teams, MS team foundation server (tfs);
• Well organized with strong time management skills and ability to juggle multiple objectives according to prescribed procedures and processes;
• Works well under pressure and meeting deadlines;
• Customer-focused through all stages of the sdlf;
• Ability to work independently and in a remote team environment;
• Clear communication skills;
• Honest, reliable and hardworking;
• Self-motivated.

Qualifications, Experience, and Job Requirements

• 4 – 6 years’ real commercial business analyst experience within the b2b transactional /payments /saas industry.
• Degree (bsc computer science or equivalent business degree)
• CCBA certified (preferred)
• Applicant must have an uncapped internet connection.

POPIA

By responding to this publication and providing your personal information in the application thereof, you confirm your express and informed consent for Netcash (Pty) Ltd to collect and process your personal information which is relevant to the needs of the recruitment process, and not excessive.

Employment Equity

All candidates meeting the requirements of the specification must apply, but please note that vacancies shall be filled in accordance with the requirements of the company Employment Equity Plan.

Diversity and Equal Opportunity

Netcash is an equal opportunity employer that values diverse people with differing thoughts, cultures, upbringing, and world views. We know that this is what makes a truly successful business.

Application Feedback

If you do not hear back from us within two (2) weeks of applying please consider your application as unsuccessful for this particular vacancy.