Business Intelligence at Network Recruitment

Description:

• This role is responsible for maximising collection success rates by optimising payment processes, tracking strategies, and pay-day management initiatives while reducing operational costs and ensuring compliance with relevant regulatory requirements. The successful candidate will work closely with cross-functional teams to drive continuous improvement across collections and payment operations.

Key Responsibilities:

• Monitor collections and payment performance and identify opportunities for improvement.
• Analyse data and provide insights to support business decisions.
• Develop and maintain reports, dashboards, and performance metrics.
• Test and optimise collection strategies to improve recovery rates.
• Identify process inefficiencies and recommend improvements.
• Support initiatives that reduce costs and improve operational efficiency.
• Ensure processes comply with relevant regulations and internal policies.
• Work closely with Operations, Risk, Finance, Data, and Technology teams.
• Assist with the implementation of new tools, systems, and automation projects.
• Present findings and recommendations to management and key stakeholders.

Job Experience and Skills Required:
Education:

• Relevant degree in Business, Finance, Analytics, Information Systems, Statistics, Mathematics, or a related field.

Experience:

• Minimum 4 years' experience in collections, payments, financial operations, or a similar analytical environment.
• Proven experience developing and optimising collection or payment strategies.
• Demonstrated ability to improve operational performance through data analysis and testing.
• Experience within a financial services, lending, credit, or payments environment is advantageous.

Skills:

• Advanced SQL proficiency.
• Strong experience with reporting and business intelligence tools.
• Experience working with large datasets and data-driven decision-making.
• Exposure to APIs, data integrations, and payment systems.
• Basic Python knowledge advantageous.
• Experience working within Agile environments and familiarity with project management tools.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Strong attention to detail and organisational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Commercially minded with a continuous improvement mindset.