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  • Posted: Nov 10, 2021
    Deadline: Not specified
  • Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
    Read more about this company


    Business Manager

    Job Purpose

    To create and increase revenue and economic profit from new and existing clients in order to achieve the banks strategic objectives and create shareholder value.

    Job Responsibilities

    • Be primary point of contact for clients by being accessible according to Nedbank client service strategy. Regular proactive interaction with clients to build and maintain relationships in line with business unit strategy.

    • Conduct regular portfolio reviews with clients to ensure optimum value and client retention. Identify potential new clients through prospecting to increase client base and grow market share.

    • Engage with collaborative partners through collaboration forums and networks.

    • Analyze customer satisfaction survey results to identify problems. Suggest improvements and implement action plans aligned to divisional customer service strategy to improve efficiencies and outputs.

    • Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals

    • Conduct business activities in line with internal and external service level agreements.

    • Ensure service level agreements are adhered to by following business unit process and procedure

    • Grow revenue through acquisition activities and cross sell and up sell to achieve financial targets. Manage costs and impairments to minimise revenue leakage and losses.

    • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

    • Understand role relevant systems and processes and implement to minimise risk.

    • Conduct all activities in accordance with regulations and corporate governance guidelines to avoid risk.

    • Complete and submit relevant reports in accordance with operational requirements

    Minimum Experience Level

    • 4-5 years' Relationship management experience in the financial sector a must

    • 2-3 years’ experience in Business Acquisition essential

    • Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services environment would be advantageous


    • NQF Level 6 or Higher in a Financial or Business related field essential

    • Matric / Grade 12  / National Senior Certificate


    • Valid driver's license and own reliable transport is essential

    Type of Exposure

    • Conducting gap, needs and root cause analysis

    • Analysing and interpreting, situation, qualitative and quantitative data that requires an evaluation of multiple factors

    • Identifying trends

    • Drafting and checking accuracy of reports and records  

    • Writing business proposals Preparing and delivering presentations

    • Communicating complex information – written and orally

    • Developing ways to minimise risks

    • Working with a group to identify solutions to a problem

    • Successfully selling banking solutions

    • Building and maintaining effective cross-functional relationships with internal and external stakeholders

    • Influencing stakeholders to obtain buy-in for concepts and ideas

    Technical / Professional Knowledge

    • Banking knowledge and procedures

    • Business writing, terms and definitions, acumen, and principles  

    • Communication Strategies

    • Data analysis

    • Industry trends

    • Principles of project management

    • Relevant regulator, software, and systems knowledge

    • Research methodology

    • Decision-making process

    Method of Application

    Interested and qualified? Go to Nedbank on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Nedbank Back To Home

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