Business Specialist at Old Mutual iWYZE

Brief Description

Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 17 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.
We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.
This role focuses on business imperatives of significant operational and or tactical importance at a specific point in time and is individually accountable for achieving results through own efforts, over periods of up to a year.

• Focuses on business imperatives of significant operational and or tactical importance at a specific point in time.
• Assesses options and proposes solutions in cooperation with line management which could impact the organisation at a tactical / operational level.
• Provides thought leadership and develops an infrastructure within field of expertise
• Requires specialist content knowledge and the ability to focus on an individual aspect of the business, underpinned by high level of business knowledge and awareness.
• Identifies continuous improvement projects through root cause problem solving and manages the analysis, design and implementation of projects through multi functional teams, including stakeholder management.
• Provides ongoing support to areas that have gone through major change projects to embed the change and codify the new standards thereby ensuring sustainability of the change.
• Tends to work alone or with a seconded team.
• Internal Operating Procedures:Maintain SOP's and IOP's
• Ensuring consistency of the application of risk management principles across the respective Wealth businesses
• Strong engagement with Internal and External Audit on audit matters
• Assisting in driving the Risk management culture in the OMW businesses including enabling formal structures at an Executive Level
• Ensuring the “through the line” risk management by strong engagement with the respective partners across OM
   

KRA's
Job Requirements

Operational Efficiency

• Assesses options and proposes solutions in cooperation with line management which could impact the organisation at a tactical / operational level.
• Focuses on business imperatives of significant operational importance at a specific point in time.
• Identifies continuous improvement projects through root cause problem solving and manages the analysis, design and implementation of projects through multi functional teams, including stakeholder management.
• Pilots, assesses, adjusts and ensures implementation of solutions.
• Provides ongoing support to areas that have gone through major change projects to embed the change and codify the new standards thereby ensuring sustainability of the change.
• Provides thought leadership and develops infrastructure within field of expertise.
   

Personal Effectiveness

• Accountable for service delivery through own efforts.
• Collaborates effectively with others to achieve personal results.
• Individually accountable for managing own time, tasks and output quality forperiods of 3 months to a year.
• Makes increased contributions by broadening individual skills.
   
• Preference for tertiary qualification,
• In depth business knowledge with up to 5 years relevant experience.

Competencies

• Collaboration (Relating)
• Customer First
• Execution
• Innovation (Perspective)
• Leading with Influence
• Personal Mastery (Learning)
• Strategic