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  • Posted: Apr 22, 2024
    Deadline: May 4, 2024
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    The Wholesale and Retail Sector Education and Training Authority (W&RSETA) was established in 2000 in terms of the Skills Development Act (as amended). The public entity aims to facilitate the skills development needs of the Wholesale and Retail (W&R) Sector through the implementation of learning programmes, disbursement of grants and monitoring of education...
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    Specialist: Quality Management System

    The role of this position is to:

    Develop and implement a Quality Management System for the SETA that provides oversight for the development and maintenance of quality projects, programs, systems, processes and procedures that ensure compliance with policies and that the performance and quality of services conform to established internal and external standards and guidelines.

    Key Performance Areas will include but not limited to the following:

    •  Develop and implement a quality management system for the SETA nationally which will ensure the performance of programmes, projects and services meets and conforms to the required quality standards and guidelines internally and externally
    •  Provides oversight for the development and maintenance of quality programs, systems, processes and procedures that ensure compliance with policies and that the performance and quality of services conform to established internal and external standards and guidelines
    •  Provides expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and internal regulations to assure compliance
    •  Close working relationship with operations and provinces to provide process analyses oversight on a continuing basis to enforce requirements and meet regulations
    •  Leads audit and inspection preparation, resolution of audit and inspection findings and liaises with auditing groups and inspectors through all stages of the audits
    •  Prepares reports and/or necessary documentation in terms of proposed corrective and preventative actions and provides to applicable stakeholders, both internal and external recommendations and advice
    •  Coordinates legal requests in support of government investigations or litigations
    •  Ensures the quality assurance programs and policies are maintained and modified on a regular
    • basis, as per policy
    •  Facilitates uniform standards for the SETA is implemented across all operations and continuously monitor adherence to standards
    •  Management and facilitation of quality documentation system for the SETA
    •  Proactively identify opportunities for quality-related continuous improvement
    •  Interpret and analyse reports, coordinate and compile reports to relevant stakeholders
    •  Ensure knowledge-sharing, documentation of information and that the provincial teams are informed and up-to-date with QMS across the SETA
    •  Ensure a close working relationship between the different divisions to ensure the continuous delivery on SETA’s performance targets
    •  Ensure that the synergy between the different divisions is utilized to continuously support SETA’s performance and delivery against set objectives
    •  Ensure adherence to W&RSETA policies, procedures and relevant legislation
    •  Professional visible representation of the SETA, ensuring all behaviours and conduct are aligned with the company values
    •  Maintain professional and technical knowledge and best practices
    •  Effectively plan, coordinate, manage and execute ad hoc projects

    Minimum Qualifications and Experience

    •  National Diploma/Bachelor’s Degree in Social / Management/ Business Administration /Research
    •  Post graduate qualification will be advantageous
    •  6-8 Years’ experience of which 3 years in a QMS environment
    •  Advanced MS Excel, MS Word, MS PowerPoint
    •  In-depth knowledge and understanding of policies, procedures, Quality Management Systems
    •  Excellent knowledge and understanding of National Skills Development Plan (NSDP)
    •  Knowledge,

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    Special Project Specialist

    The role of this position is to:

    • Efficient and effective end-to-end delivery and implementation of allocated special projects and programmes from initiation to close-out

    Key Performance Areas will include but not limited to the following:

    •  Effective and efficient end-to-end delivery, execution, coordination, quality assurance and implementation of allocated special projects and programmes ensuring all targets are met within the specified timelines and contract specifications
    •  Effective, end-to-end stakeholder relationship management in allocated jurisdiction ensuring stakeholders needs and requirements are met within the required skills framework and legislation
    •  Adherence to W&RSETA policies, procedures, PFMA and other relevant legislation
    •  Work with the implementing agents / principal agents under deadlines in a fast-paced environment to plan and coordinate all aspects of the infrastructure projects from initiation to completion
    •  Identify and mitigate projects risks
    •  Conduct site visit to ensure the delivery of allocated special projects
    •  Prepare for internal and external audits
    •  Effective and efficient contract management of all allocated special projects contracts
    •  Continuously track, monitor and measure the project and programme results and performance against set standards and targets (‘the number’) in order to timeously implement viable solutions to maintain or exceed targets.
    •  Provide formal, standard reporting and feedback ensuring accurate, up-to-date reflection of project and programme performance
    •  Hold meetings with the colleges and the W&RSETA Management on construction project related matters
    •  Compile and provide all the required reports in terms of Governance and Government structures
    •  Establish and maintain strong working relationships with stakeholders
    •  Network, form partnerships and collaborate with stakeholders and identify stakeholder needs
    •  Contribute and enhance the work and role of the Project Steering Committee
    •  Oversee the effective administration of all allocated special projects and programmes that will result in sound audit trial
    •  Provide sound advice and proactive support to stakeholders in the development of skills for the wholesale sector’s sustainable future needs
    •  Lead the project team to achieve set goals and targets within set timeframes
    •  stablish and maintain strong working relationships with stakeholders
    •  Supports knowledge-sharing, documentation of information and ensure a project team that is informed and up-to-date with developments in the sector
    •  Maintain a good relationship between the different divisions to continuously supports performance and delivery against set objectives
    •  Build, maintain and grow relationships across the allocated area of responsibility, ensuring stakeholder needs are understood, appropriate time allocation per territory and opportunities are optimally exploited
    •  Behaviors and conduct are aligned with the SETA values
    •  Supervise the infrastructure project team to ensure that project work is completed on time and exceed the customer’s requirements
    •  Implement the best performance management practices, coaching and mentorship methods

    Minimum Qualifications and Experience

    •  National Diploma in Construction Management/Building Environnent/Structural Engineering.
    •  NQF 8 or higher qualification and/or will be an added advantage
    •  5 years’ experience in project management / built environment as a Team Leader/ Supervisor
    •  Registration with the SACPCMP
    •  Extensive experience in management of project teams
    •  Knowledge of Quality Systems
    •  Knowledge and understanding of the design and construction processes
    •  Ability to further the SETA’s goals to internal and external stakeholders
    •  Clear understanding of technical requirements
    •  Knowledge and understanding of the PFMA and National Treasury Regulations
    •  Experience in a SETA/Public Sector environment will be an advantage
    •  Proficiency in MS Projects
    •  A valid Driver’s License

    go to method of application »

    Quality Assurance Officer

    The role of this position is to:

    • To provide a professional, efficient and effective quality assurance function and service on W&RSETA projects in the Province.

    Key Performance Areas will include but not limited to the following:

    •  Effective and efficient end-to-end delivery, execution, coordination and implementation of quality assurance services on projects and programmes ensuring delivery within specified timelines and contract specifications
    •  Facilitate accreditation activities, including capacitation of Skills Development Providers (SDPs) on QCTO accreditation and extension of scope processes
    •  Monitoring and auditing of W&RSETA accredited training providers on legacy qualifications
    •  Facilitate extension of scope of Training Providers on W&RSETA legacy qualifications
    •  Ensure accuracy in the registration and notification of scope for assessors and moderators
    •  Capacitate stakeholders on quality assurance matters and resolve related queries within 48 hours
    •  Conduct Quality Assurance Onsite Monitoring of Projects
    •  Conduct workplace approvals and the Quality Assurance of workplace approvals conducted by others in relation to the qualification requirements.
    •  Capacitate TVET Colleges on quality assurance and SETA System requirements
    •  Facilitate external moderation of assessment
    •  Verification of learner information and credit uploads (NLRD)
    •  Effective submission of certification requests to Head Office ETQA Unit
    •  Participate in the planning of regional activities and projects
    •  Facilitate MIS training sessions for SDPs
    •  Risk management and fraud prevention
    •  Prepare for internal and external DHET/SAQA/QCTO audits
    •  Full compliance with the relevant legislation and organizational policies and procedures
    •  Prepare and submit monthly reports on quality assurance activities to the Provincial Manager & Senior Project Specialist
    •  Responsible for capacitating the Provincial Office Team on quality assurance matters
    •  Participate in Qualifications Assessment Specification / Curriculum Development on the new QCTO qualifications
    •  Monitor workplace provision in line with quality assurance requirements and learning programme
    •  Conduct 50% onsite external moderation within Projects
    •  Give support to other Business Units in closure of projects
    •  Continuously track, monitor and measure the learner results and performance against set standards and targets (‘the number’) in order to timeously implement viable solutions to achieve targets and to ensure adequate budget availability
    •  Provide formal, standard reporting and feedback ensuring accurate, up-to-date reflection of project and programme performance.
    •  Conduct site visits to stakeholders for learner / site verification and monitoring
    •  Up-to-date knowledge and intelligence to continuously support service delivery, programme and project implementation and improve performance
    •  Maintain a close working relationship between and amongst the team to optimally support performance and deliver on stakeholder needs and requirements
    •  Supports knowledge-sharing, documentation of information and setting of benchmarks for improved performance
    •  Maintain a good relationship between the different divisions to continuously support performance and delivery against set objectives
    •  Behaviours and conduct are aligned with the SETA values
    •  Effective, professional communication and dialogue with all Stakeholders
    •  Effectively plan, coordinate, manage and execute ad hoc projects

    Minimum Qualifications and Experience

    •  National Diploma in Public Administration/Management/ Human Resources Development
    •  Registered as Assessor / Moderator
    •  5 Years’ experience in a training environment at specialist level dealing with Educational Quality Assurance
    •  Excellent knowledge and understanding of QCTO, assessment and moderation practices, learning programme design, E-learning and RPL
    •  Proficient in MS Office, MS Project
    •  External verifier preferred
    •  Exposure to program and material development
    •  Project Management Exposure / Certificate
    •  Knowledge, understanding and appreciation of regulatory and legislative framework within the SETA landscape
    •  A good knowledge and understanding of the NDP; NSDP; Skills Development Act; NSP; HRDS; NQF; SAQA Act; QCTO

    Method of Application

    Use the emails(s) below to apply

     

    Instructions to applicants

    •  All applications must be accompanied by certified copies of the ID and all educational qualifications and they should not be older than 6 months.
    •  Applications received after the closing date, will not be considered.
    •  The Wholesale and Retail SETA reserves the right not to make appointment(s) to the advertised post(s).
    •  The organisation will give preference to candidates in line with the Employment Equity goals.

    NB: Please include the name of the position on the email subject line

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