Business System Analyst at Datacentrix

Job Role:

The role facilitates effective and competitive business processes by eliciting, analysing, validating and documenting business organisational and/or operational requirements.

1. Leadership, Facilitation and Influencing

• Gaining knowledge within specific area and sharing of that knowledge across the team. This includes interviews, presentations and workshop facilitation with both business & IT

2. Building and Maintaining Relationships and Communication Lines

• To build and maintain a trust relationship with business users – by delivering what was promised and providing solid knowledge and support.

3. Theoretical knowledge and application

• Research, document and prepare business cases on appropriate technologies, which will align with the business strategies of the organisation (including feasibility and business benefits).

4. Time Management

• To delivery required tasks and documentation on time, and within agreed timelines

Qualifications Essential:

• 3 year Degree/Diploma

Desirable:

• FTI Diploma

Experience Essential

• 3-5 years of experience in Business Analysis in a Financial Services/Banking domain within a retail industry
• 5 years of experience in ERP systems
• 2-3 years of experience in the Retail industry

A strong technical background is required:

• Technical skills – knowledge of software and IT skills
• Data analysis – able to use logical techniques to analyze, describe, and evaluate data
• System analysis –able to find solutions to a given business function.
• System integration specification – able to bring different technological entities together to solve a given problem
• Functional specifications – able to explain in detail how a given technological solution would meet a given business requirement.

Experience in many of the following VAS services:

• Wallet
• Money Transfers
• Saving and Gift cards
• Insurance
• Airtime and Data
• Bills and Tickets

Knowledge and Skills Knowledge:

• Formal training in business analysis and design
• methodologies
• Experience in participating in projects
• Solid track record in successful delivery in the BA
• environment
• Experience in a global business environment is preferred
• Business understanding of the broader retail industry will be advantageous.

Skills:

• Presentation and Workshop facilitation skills
• Estimation and planning of business analysis effort for projects
• Business Modelling tools – preferably ARIS
• Business analysis and elicitation techniques
• Process re-engineering and improvement
• Verbal and written communication skills (business writing)