Business Technology Lead at RMB - Rand Merchant Bank

Job Description

To manage a department in accordance with principles, policies, frameworks and company strategy.

• Establish, align and manage target and budget goals for the Business Unit, whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.
• Achievement of net profit growth for Business.
• Achieve revenue targets by either growing a portfolio of existing clients (optimizing revenue opportunities) or by acquiring new clients.
• Manage Cost to Income to increase profitability and efficiencies.
• Develop and implement differentiated service models for client segments.
• Enable Business Unit service delivery through implementing systems and processes to improve service and implement quality systems and metrics for measuring service levels and satisfaction.
• Provide sales support efficiencies and services in order to ensure retention of clients.
• Develop business plans for department operations and may include budget development to ensure the volume of work produced meets demand in respect of resource and budget targets.
• Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions.  Ensure compliance with audit requirements.
• Develop a deep understanding of the technical trends, commercial market, competition and trends in the market.
• Research and identify new entrants in the relevant industries (mobile, payments, finance etc.)
• Assess opportunities and threats from these entrants.
• Ensure the coordination and facilitation of all approved strategic projects and the projects that could be associated with any discipline e.g., property, engineering, information technology etc.
• Develop and monitor the application of scheduling systems, including policy and procedures, operating structure, and information flow.
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data.
• Execute the Business Unit people strategy that nurtures talent and embraces the values, culture and philosophy of entrepreneurship, accountability and innovation in order to meet current and future business needs.
• Hold direct reports accountable for the implementation of Leadership Strategy that drive behavior towards high performance.