Job Description
RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2023, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
In this role you will liaise with Business Analysts, development teams, business users, project teams and vendors to provide end-to-end production and project support for all applications in production to ensure the smooth running of day-to-day activities and to optimise the efficient performance of the applications and related processes.
Are you someone who can:
- Provide specialist business and systems support to Corporate and Investment (C&I) banking clients to help minimise business disruption and enable business continuity. This role provides support to a platform that operates 24x7 with business hours- Monday to Sunday and will include some out of hours activity to support both anticipated and unplanned system changes.
- Serve as a liaison between various product and client engagement teams.
- Provide end to end resolution of production queries raised by the client engagement teams while also ensuring constant liaison activities with relevant stakeholders till resolution.
- Troubleshoot existing integrations and providing technical support to our C&I clients.
- Communicate product and detailed data specifications to clients and partners as needed in technical or non-technical client meetings.
- Perform full system, data integrity and user acceptance testing with technology platforms.
- Provide technical expertise and guidance to clients’ representatives and technical specialists.
You will be an ideal candidate if you:
- Have a relevant Degree
- Have 3-5 years technical and support experience and experience of working hands-on with a variety of platform technology
- At least two years’ exposure to Foreign Exchange preferably in a Banking environment and/or related Industry knowledge
- In-depth knowledge of SWIFT (MT and MX message formats); ISO 20022 cross-border payments and reporting (CBPR+) messages.
- Knowledge of Balance of Payments Reporting (BOP) reporting to SARB and exchange control processes.
- An understanding of a Dealing desk which facilitates trades.
- Knowledge of API integrations and providing technical support on the same, preferably in a Banking environment, and experience in reading log files
- Knowledge of relevant internet and connectivity protocols.
- Experience with SQL and a variety of databases .e.g. MySQL etc. (internal and external APIs, file transfers, and SQL queries).
- Knowledge of API's (REST) and the ability to understand JSON/XML/SQL files.
- Expert experience in reading log files, understanding of reading traceroute and telnets.
- Experience with SQL and a variety of databases .e.g. MySQL etc. (internal and external APIs, file transfers, and SQL queries).
You will have access to:
- Opportunities to colborate and create innovative solutions for our clients
- Work in a dynamic team and get hone your Foreign Exchange knowledge and skills
We can be a match if you are:
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
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Job Description
To contribute to the development and execution of the Performance Enablement strategy and framework, designing and implementing performance enablement processes, policies, and tools, as well as driving a culture of continuous feedback and development.
To partner closely with the relevant stakeholders to ensure alignment with the organization's overall business strategy. Responsible for implementing Talent Management policies, procedures, standards and frameworks within the context of the FirstRand HC Operating Model and to support and partner the Talent Management Segment/Practice Lead on key projects and deliverables
RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2023, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
Are you someone who can:
- Prepares/compiles/extracts talent information and produces reports where relevant. Improve business decisions by providing insights and guidance from analysis of relevant business intelligence.
- Consult and support the business with the implementation of Succession and Career Management practices with contextual business solutions.
- Provide input into Succession and Career Management practices, policies and technology enablement.
- Support business, HC and other practices on Competency and Capability modelling, evaluation and integration of competencies.
- Identify, manage, and implement opportunities for improvement and enhancement in line with principles of innovation and customer feedback regarding area of practice.
- Ensures appropriate implementation and application of practice-related policies and processes across the business.
- Enable the HC community to identify organization-wide talent aligned to the transformation strategy, identify traditional/non-traditional methods to solving for critical capability needs.
You will be an ideal candidate if you:
- Bachelors Degree in Human Resources Management
- 5 to 8 years experience in a similar environment
You will have access to:
- Opportunities to network and collaborate
- Challenging Work
- Opportunities to innovate
We can be a match if you are:
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
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Job Description
To manage a department in accordance with principles, policies, frameworks and company strategy.
- Establish, align and manage target and budget goals for the Business Unit, whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.
- Achievement of net profit growth for Business.
- Achieve revenue targets by either growing a portfolio of existing clients (optimizing revenue opportunities) or by acquiring new clients.
- Manage Cost to Income to increase profitability and efficiencies.
- Develop and implement differentiated service models for client segments.
- Enable Business Unit service delivery through implementing systems and processes to improve service and implement quality systems and metrics for measuring service levels and satisfaction.
- Provide sales support efficiencies and services in order to ensure retention of clients.
- Develop business plans for department operations and may include budget development to ensure the volume of work produced meets demand in respect of resource and budget targets.
- Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements.
- Develop a deep understanding of the technical trends, commercial market, competition and trends in the market.
- Research and identify new entrants in the relevant industries (mobile, payments, finance etc.)
- Assess opportunities and threats from these entrants.
- Ensure the coordination and facilitation of all approved strategic projects and the projects that could be associated with any discipline e.g., property, engineering, information technology etc.
- Develop and monitor the application of scheduling systems, including policy and procedures, operating structure, and information flow.
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data.
- Execute the Business Unit people strategy that nurtures talent and embraces the values, culture and philosophy of entrepreneurship, accountability and innovation in order to meet current and future business needs.
- Hold direct reports accountable for the implementation of Leadership Strategy that drive behavior towards high performance.
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