Founded in 1820 with a rich history spanning more than 195 years, Premier is entering a new and exciting period in our journey. In July 2014 we moved into our new corporate offices in Waterfall City just north of Johannesburg.
The past two years have seen a series of changes whereby Premier expanded from the traditional milling and baking business into suga...
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Ensure processing of orders as needed to ensure in full deliveries and build and maintain good customer relationships.
Deliver customer services in line with agreed processes which includes but is not limited to:
Ordering and variance follow up on exceptions and outstanding orders.
Returns minimization.
Identifying in-store merchandising issues and reporting this to the manager
Keeping accurate records as needed for the business per customer.
Obtain and capture key sales information on GP (operating system) and tracking sheets as required for management information, sales trend reports and the bake plan.
Improve and maintain customer relationships through timeous communication by sending out sms / telephonic notifications, to notify customers of late deliveries
Identify “on hold customer” orders and “price exceptions” and escalate to manager
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