Career Centre Officer at ADvTECH

KEY RESULT AREAS:

Overall Management of Career Centre's for all campuses

• Manage students/graduates placements for all CCS Campuses
• To ensure that all annual targets for both campuses are met
• To ensure that there is visibility of Career Centre Services on Campuses
• Ensure that the Graduate Database is up to date to ease facilitation process of Career Coaching
• To ensure that Career Coaching targets are met across all campuses
• To ensure that all coached graduates are captured on the system weekly
• To ensure that all success stories are collected for the month
• Report on competitor analysis
• Submission of weekly and monthly reports
• Taking part in  Orientation,
• To ensure that all current graduates are uploaded on the appropriate system
• Do Presentations when required to do so at meetings
• To ensure swift integration on Campus and involvement with Campus activities
• To ensure that we have at least Co-branding companies that have partnered with all Campuses
• To ensure that the current systems are updated regularly
• General staff management including conducting interviews and disciplinary procedures

Graduate and Student Support/Career Coaching

• Conduct Career Coaching Sessions
• Planning and implementation of events; i.e. exhibitions, job shadowing, learner ships, internships, voluntary work experience etc., which promotes the services offered by the department
• Arrange guest speakers and manage logistics around this
• Schedule graduates for workshops where training and development needs can be addressed

Business Development and Client Interaction

• Market services of department to existing and new clients (prospective employees)
• Obtain job descriptions and company specifications for entry level positions
• Deliver presentation pack to prospective employers
• Ask and confirm that CV’s meet the expectations of the prospective employer
• Assist  campuses in growing  their graduate employer data

Work Integrated Learning 

• Manage Student Work Integrated Learning Programme.
• Employment Preparedness Training and Continuous Skills Development 
• Industry Collaboration and Partnerships 
• Facilitate WIL planning and coordination in the region.
• Oversee semester-based WIL assessment and moderation
• Sourcing and interviewing of candidates for regional WIL placement
• Coordinate WIL boot camps, workshops and training in the region
• WIL programme and curriculum development and review
• Plan timeous meetings with regions for input and challenges
• Analyze student performance through reporting and develop intervention strategies
• Analyze student overall performance, instructional approaches, changes and modification
• Build rapport with and develop relations with all stakeholders including partners, internal and external mentors, assessors and local and international networks.
• Execution of approved workload (coordination, lecturing, assessing, WIL visits)

Campus visibility on the available social media

• Ensure that success stories and events hosted are uploaded on social media
• Ad Hoc Duties and General Administrative Departmental Support
• Ensure that all campuses database with complete details of Graduates is updated frequently by administrators, including
• Graduate’s new position, title and salary details
• Company’s feedback on overall impression of candidates presented
• Follow up dates

QUALIFICATION REQUIREMENTS:

• Minimum - Higher Diploma in Business Administration or equivalent
• Bachelor’s Degree Business Administration or equivalent (Ideal)

EXPERIENCE REQUIREMENT:

• Minimum of 2 years’ experience in customer success, customer service, or a related role, preferably in an educational setting.
• Proven track record of managing and leading customer success/service/engagement teams.
• Experience in handling geographically dispersed teams or locations.
• Experience in mentoring and coaching is preferable

SKILLS REQUIREMENT:

• Computer Literate, systems and policy orientated, interpersonal skills, strong administrative and communication skills required.
• Conceptual thinking.
• Well-developed negotiation skills.
• Presentation skills.
• Good relationship building skills.