Channel Account Manager at Cape Cookies (Pty) Ltd

About the job

• We are looking to appoint three (3) self-motivated Channel Account Managers, who will be based in the following regions: Western Cape (x1), Eastern Cape (x1) and Gauteng (x1). The successful candidates will report to the Key Accounts Manager.

Main Responsibilities will include: 

• Identify sales opportunities in the FMCG market. 
• Operating as the lead point of contact for all matters specific to your area.
• Serve customers by selling products and increasing Cape Cookies footprint.
• Service existing accounts, obtain orders, and establish new accounts by planning and organising daily/weekly work schedule.
• Prepare sales presentations by analysing the type of sales outlet and/or trade channel.
• Drive deals in the franchise model at store level, managing the 3rd party partner and follow up and provide feedback to management.
• Keep management informed by submitting activity and result reports, such as daily call reports, weekly work plans and monthly territory analysis.
• Resolve customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management.
• Build customer relationships.
• Use historical data to drive at store level with store management and 3rd party partners.
• Contribute to team effort by accomplishing related results as needed.
• Ability to work independently and build strong relationships with key stake holders, formal trade and 3rd party partners.
• Managing our 3rd partners.
• Track and report on the process of 3rd party partners on a weekly basis.

Skills and Qualifications:

• Excellent communication, both written and verbal.
• Reporting timelessly to management.
• An understanding to interpret sales data and achieve sales targets.
• Must be confident in sales, with a minimum of three (3) years’ experience.
• Experience in the FMCG environment is essential.
• Detail orientated.
• Matric