CHEP Pallet Controller at ESKORT

Core Duties & Responsibilities:

• Responsible and accountable for Pallet Control and management of pallets in the warehouse and at customers nationally
• Responsible for the update of CHEP details for customers on the database
• Responsible for the daily capturing and reconciliation of pallet movements to and from customers and depots and tracking pallets de-hired off the CHEP Account
• Ensure that accurate Customer Record Cards are kept as hard copies and such documentation is available
• Reconcile on both a weekly basis and monthly basis pallet cost and counts to eliminate pallet losses
• Regular liaison with Customers on pallet recoveries
• Resolve outstanding pallet issues/ pallet stock variances
• Reconcile CHEP account to Portfolio. Resolve all outstanding queries to prevent excessive costs on the CHEP Account
• Compare CHEP Records with internal company records.
• To effectively control and manage pallet costs and pallet losses
• Work collaboration with teammates and CHEP to maximise efficiencies and best practice
• Raising of queries for incorrect charges
• Daily Recon of physical pallets, pallets in warehouse, pallets in transit vs pallets received
• Managing the collection of Pallets from customers
• Ensuring documents are verified and updated daily, and sent through to the relevant departments when required/ timeously
• Reconciliation of weekly CHEP invoices
• Monthly stocktake of pallets to ensure easier and accurate control
• Presenting weekly physical pallet reconciliation to Logistics Administrator

Key Skills & Focus Areas:

• Strong focus on supply chain logistics, particularly in FMCG/Food & Bev.
• Proficiency with systems like CHEP online, SAP, and MS Excel.
• Excellent record-keeping and attention to detail for accurate documentation.
• Ability to work under pressure and drive results in a fast-paced environment.
• Reconciliations

Desired Work Experience:

• 1 to 2 years FMCG