Transnet is the largest and most crucial part of the freight logistics chain that delivers goods to each and every South African. Transnet freight rail has approximately 38 000 employees, who are spread throughout the country. Transnet Limited, operating and controlling South Africa’s major transport infrastructure, is also responsible for ensuring that the country’s transport industries operate according to world-class standards. Transnet forms an integral part of the Southern African economy.
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To install, support, maintain, analyse, evaluate and troubleshoot all the Information Technology hardware, software and desktop - server support in the port for the complete ICT environment thereby ensuring continued availability of these components forming a major part of the operations and profitability of the businesses.
Position Outputs
Maintains inventory of computers and Peripherals.
Negotiates with outside vendors on contract fulfilment, obligations and dispatches IT Services staff and/or vendor representatives to resolve problems.
Manage IT projects as directed by IT Manager regarding upgrading, repairs and maintenance of ICT infrastructure.
Management of SPARCS Cache size database to optimal status
Provides support and resolves problems related to installed computer software; NAVIS, GOS and all Transnet approved Server and Desktop applications.
Identifies software application, network and hardware malfunctions and takes appropriate action to resolve issues.
First point of contact in all computer hardware and software problems and requests.
Manage and maintain deployment of AV software
Configure and troubleshoot Teklogix wireless narrowband data terminals to ensure the efficient dissemination of information to OLEs and CCs.
Ensure response time on servers is at its peak, this entails monitoring and a production of fault reports.
Ensure that current software trends are adhered to by keeping up with latest software in the current market.
Ensure that users are given specific rights to certain files by applying authorized network access and permissions.
Support and maintenance of all Camco dependant technologies (Zebra printers, OCR readers etc) to ensure optimal turnaround times for landside operations
Configure and maintain SAP clients on all workstations as directed by SAP support.
Troubleshoot mobile email clients across various platforms including smartphones.
Evaluate and monitor requirements for DCT Radio and Wifi infrastructure.
Monitor and maintain pc interface to PLCs on cranes.
Ensure maximum availability of T/A infrastructure by monitoring and maintaining XTime900 clients, Turnstiles, Biometric Readers, Controllers and POE switches.
Qualifications and Experience
Grade 12
National High Diploma in ICT or equivalent
Min 3 years’ applicable relevant experience
Driver's license OR
Grade 12
Min 5 years exp relevant to the position applied for
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