Chief of Staff at Hangar49

Job Description

The HANGAR49 team is looking for a Chief of Staff who has worked and progressed in a top tier consulting firm or similar. Someone who has industry experience in the roles special projects, ops lead, Chief of Staff or similar. The Chief of Staff would play a key role in the leadership team to, acting as an advisor and independent thinker on business and operational matters

Key Attributes Required For The Role

• Growth mindset and highly entrepreneurial
• You are highly curious and data-driven - you can manage many complex parts of the business, providing numerical updates to stakeholders
• You are highly resourceful and executional, happy to roll up your sleeves to get any job done
• B2B experience preferred
• Empathetic and inspirational team player who collaborates well with all teams
• You’re a super fast learner
• You are resourceful and scrappy. Things need to get done, you always find a way to make it happen. Even when the work is hard, you are relentless in delivering even with limited information and ambiguity
• You naturally take ownership.
• You are a natural creative problem-solver. You excel at identifying unintuitive solutions to tough problems
• You care deeply about customers and their happiness. Diving deep into what will improve their day-to-day

Key Areas of Responsibility:

• Play a key role in the leadership team, acting as an advisor and independent thinker on business and operational matters
• Establish and implement strategic operational frameworks across functions
• Set, monitor, and manage OKRs, ensuring operational alignment and efficiency
• Identify and act on operational growth levers
• Communicate effectively and create clear direction for all team members to facilitate fast and results-oriented decisions
• Manage key projects, focusing on operational impact and strategic objectives
• Analyze operational data for decision-making and report on progress
• Provide leadership wherever is most business critical with a focus on operational continuity

Requirements

• 3+ years management consulting experience and 2+ years in an early stage business or start up
• Tertiary qualification 
• Experience managing a team/ being a team leader
• Experience with project management tools
• Experience in operating within a company/agency and figuring out how to build towards a product first company with managed service preferred.