Chief Technology Officer (CTO) at SoluGrowth Pty Ltd

Key Responsibilities:

Technology Strategy & Leadership

• Develop and implement a comprehensive technology roadmap that aligns with the company’s objectives and supports growth and innovation
• Lead the monetising of technological assets and capabilities to complement the business growth strategies
• Drive digital transformation initiatives to streamline processes, improve efficiency, and enhance customer experience
• Lead the development of new business models that future proof the business by creating sustainable solutions
• Identify and implement emerging technologies (e.g., AI, machine learning, blockchain) to maintain a competitive edge in the insurance technology sector
• The ability and know-how of both IT and business to be able to think strategically and visionary about the role and contribution of IT to the business as well as the ability to convert concept and vision into action and implementation
• Understanding of the implications and mechanics of embedding technology and digital change in organizations to deliver new mindsets and ways of working

Technical Operations & Infrastructure

• Oversee the design, development, and deployment of scalable, secure, and reliable technology platforms for policy issuance, claims management, and customer service
• Ensure seamless integration with partner APIs, insurer systems, and other third-party services
• Maintain robust IT infrastructure and make sound architecture decisions thereby ensuring high availability, performance and scalability of the IT systems and products

Risk, Governance,Cybersecurity &Compliance

• Ensure that the organisation adheres with all IT Group standards as well as proactively manages the associated risks
• Represent the organisation in all IT Risk and Governance committees
• Implement and maintain cybersecurity measures to protect company and client data, complying with industry standards and regulations
• Ensure adherence to relevant laws and regulations, including data protection and privacy standards Conduct regular risk assessments and audits to identify and mitigate potential security threats

Team Leadership & Development

• Lead and mentor the technology team, fostering a culture of collaboration, continuous learning, resilience and excellence
• Recruit and retain top technical talent to build a high-performing team
• Set clear goals and expectations, providing regular feedback and performance evaluations

Stakeholder Collaboration

• Work closely with other executive leaders to align technology initiatives with business strategies and customer needs
• Manage relationships with technology vendors and service providers to ensure quality and cost- effectiveness
• Engage with clients to understand their needs and ensure technology solutions meet or exceed expectations
• Maintain high levels of user experience, system reliability and exceptional adherence to service level agreements with both internal and external    customers that we serve

Financial Management

• Develop and manage the technology budget, ensuring optimal allocation of resources
• Identify opportunities to reduce costs through efficient use of technology and process improvements
• Evaluate and recommend technology investments that align with business goals and deliver ROI

Requirements

Qualifications and Experience

• Matric, Degree in Computer Science, Information Technology, or an equivalent qualification is required: a Master’s Degree or MBA is preferred
• Minimum of 10 years in technology leadership roles, with at least 5 years as a CTO or equivalent position in the insurance or financial services industry.  
• Extensive short term industry experience is advantageous for this position
• Strong knowledge of software development, IT infrastructure, cloud computing, and cybersecurity. Experience working with third-party integrations
• Proven ability to lead and develop high-performing technology teams Management of resources (Financial and Human)
• Demonstrated experience in aligning technology strategies with business objectives
• Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.